Getting Help
Troubleshooting
Sony Notebook Computer User Guide
n N 64 
My software program locks up or crashes
Contact the software publisher or designated provider for technical support. Please refer to your Software guide for information on how to contact them.
My mouse doesn’t work
Check that the mouse is plugged into the USB connector. | |
If you are using an optional Sony USB mouse, check that the appropriate driver | |
| and mouseware are properly installed. |
My touchpad interprets a single tap as a
Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties dialog box. One of the buttons is assigned to the
About Digital Video Captures and DVgate
While I'm recording images to a digital video device using DVgate, my system displays the message Recording to DV device failed. Check the power and cable connections to the DV device and try the operation again…
Close all open applications and restart your computer. Frequent recording of images to a digital video device while using DVgate sometimes causes this to occur. For more information on DVgate, see the DVgate online help.