Getting help
Sony Notebook User Guide
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4Press the arrow keys to select the Exit menu.
5Press the arrow keys to select Get Default Values and then press <Enter>. The message Load default configuration now? appears.
6Make sure that [Yes] is selected and then press <Enter>.
7Press the arrow keys to select Exit (save changes) and then press <Enter>. The message Save configuration changes and exit now? appears.
8Make sure that [Yes] is selected and then press <Enter>.
9Restart the computer by pressing <Ctrl> + <Alt> + <Delete> and by choosing Shut Down.
My computer does not shut down
It is recommended to shut down your computer using the Shut Down command on the Windows® Start menu. Using other methods, including those listed here, may result in loss of unsaved data. If the Shut Down command does not work properly, proceed as follows:
Restart the computer by pressing <Ctrl> + <Alt> + <Delete> and by choosing Shut Down. | |
If this does not work, slide the power switch and hold it for at least four seconds, this turns off the power. | |
Unplug the computer from the AC adapter and remove the battery pack from your computer. | |
My computer locks up | |
If you suspect one application is locking your system, you can try to stop it. To do this, press | |
| <Ctrl>+<Alt>+<Delete> once, click Task Manager, select the application or the process that is locking |
| your system, and then click End Task. |
If the above method does not work or you do not know which application is locking your system, restart | |
| the computer. On the Windows® taskbar, click the Start button, click Shut Down, and then select Shut |
Down in the list and click OK.