Error messages

Following is a listing of error messages that you may encounter when using the Brightness and Contrast Control.

Message: The origin of this image cannot be determined from the file. If it was not originally scanned with NULL color tables, then it may not be a valid image for use in this application.

Description/Action: You tried to open an image that is not a valid file for use with the Brightness and Contrast Control. File>Open Image can only be used for files created using the File>Save Uncorrected Image option.

Message: This image was originally obtained from a scanner of a type different from the one currently selected. It may not be a valid image for use in this application.

Description/Action: Be sure that the image you selected was acquired with the same TWAIN Source you are currently using.

Message: Warning: The current scanner type is not known!

Description/Action: The Brightness and Contrast Control can only be used with Kodak scanners. Be sure the TWAIN Source you selected is for a Kodak scanner.

Message: You can only save EKCT files with this command!

Description/Action: When using the option Color Tables>Save, the Brightness and Contrast Control will create your custom color table. The file extension for these tables must be .ekct in order for use in your production application.

Message: Source Manager is already open.

Description/Action: If you want to change scanners, exit and restart the Brightness and Contrast Control then select the desired TWAIN Source. You cannot change sources while the Brightness and Contrast Control is running.

Message: Unable to load the Source Manager.

Description/Action: Exit and restart the Brightness and Contrast Control application. If the error occurs again, open the Scan Validation Tool to verify that it is working properly. If it is, call Kodak Service for assistance with the Brightness and Contrast Control. If the Scan Validation Tool is not working properly, contact Kodak Service for assistance with the scanner.

Message: Unable to find the DSM_Entry point.

Description/Action: Call Kodak Service.

Message: Source Manager must be opened first.

Description/Action: Prior to using the File>Acquire option, you must use File>Select TWAIN Source and choose the scanner.

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A-61506 September 2006

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Kodak A-61506 manual Error messages, Description/Action Call Kodak Service