Support Options

Support Options

If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the sequence listed below.

1VAIO® Computer User Guide

The on-screen VAIO® Computer User Guide provides information on how to maximize your computer capabilities and solve common problems. To locate the User Guide, see “Locating Your VAIO Computer User Guide” on page 27.

2Program Guides and Help Files

The preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard disk as on-screen Help files. You can find the Help files from the Help menu under the specific program.

3Operating System Online Support

Your computer comes preinstalled with a Microsoft® Windows® operating system. For operating system support, you can visit Microsoft® customer support at: http://support.microsoft.com/directory/.

4Sony Online Support

This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Online Support at: http://www.sony.com/pcsupport.

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Sony PCG-V505E quick start Support Options, Vaio Computer User Guide