Sony PCV-J200 VAIO Support Agent

VAIO Support Agent

VAIO Support Agent

VAIO Support Agent helps you repair your own software problems without the

assistance of a support analyst. VAIO Support Agent's advanced diagnostic

technology identifies and tracks characteristics of your software applications,

Internet configuration, and operating system components. These diagnostics

protect and store information in a retrievable format that allows you to restore

your software to a previous working state. The software and operating system

items you can fix are those identified by Sony as protected by VAIO Support

Agent.

VAIO Support Agent has three features to help you fix your software problems:

Quick Fix Wizard, Common Solutions, and Support Central. This section briefly

describes these three features.

VAIO Support Agent main window

Contents

Main Page NOTICE Owners Record Safety Information and Caution Page VAIO Computer User Guide Regulatory Information FCC Part 68 Declaration of Conformity Telephone Consumer Protection Act of 1991 (United States) Telephone Consumer Guidelines (Canada) DISPOSAL OF LITHIUM BATTERY INDUSTRY CANADA NOTICE AVIS DE LINDUSTRIE CANADA VAIO Computer User Guide Welcome Choosing an Ergonomic Location for Your Computer Page Front Panel Overview Page Back Panel Overview Page Page Page VAIO Action Setup Page Changing the Window Design of Sony Software Changing Designs of VAIO Wallpaper VAIO AV Applications Smart Capture VisualFlow MovieShaker Importing Images and Sound Clips Create a Movie using Shaker Editing Clips and Scenes Saving a Movie PictureGear Managing Your Pictures Creating a Photo Album Using Panorama Maker Making Still Images and Panoramic from MPEG OpenMG Jukebox 2.0 Electronic Music Distribution (EMD) Services Starting OpenMG Jukebox 2.0 Page Recording a CD Transferring Songs (Check-in/Check-out) Page Additional Features Smart Capture Page Using Still mode Page Page Using Net Movie mode Page Page Using ImageStation Page Page VisualFlow DVgat e Connecting a digital video camera recorder Using DVgate software with a digital video camera recorder Page Page Configuring Your VAIO Computer Hard Disk Drive Partition Defragmenting your Hard Disk Drive i.LINK (IEEE1394) Compatibility Page Enabling Ethernet System, Application and Driver Recovery CD(s) Using the System Recovery CD(s) Page Using the Application Recovery CD(s) Using the Driver Recovery CD To repair software applications using VAIO Support Agent VAIO Support Agent Using the Quick Fix Wizard Using Common Solutions Automatic Updates Page Using Support Central Page Page Page Software Applications protected by VAIO Support Agent Troubleshooting Top ic s Page Page Page Page Page Page Page Page Page To Reach Sony Notes on Use On the Power Source On Disposal of the Lithium Battery On Handling the Computer System Page On Moisture Condensation On Upgrading the System On Handling a CRT Display On Using the Hard Disk Drive On Handling Diskettes On Handling CD/DVD Media On Cleaning CD/DVD Media For Answers to Your Software Questions Sony Service Center Page Page Resources Page Page Specifications