Troubleshooting
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5 Select COM3.
6 Click More Info.
If your modem is functioning, a More Info dialog box will display. If your
modem is still not functioning properly, an error message will appear.
Topic: How do I change my modem to rotary or Touch-Tone dialing?
1Click the My Computer icon on your desktop.
2Click Control Panel and then click Modems.
3Click Dialing Properties.
4Select the Tone dial or Pulse dial option located next to “Dial using.”
5Click OK.
Topic: My microphone does not work.
Check that the microphone is plugged into the MIC jack.
Topic: My microphone is too sensitive to background noise.
If you find there is too much background noise when you record sound, you
should adjust the microphone gain by following these steps:
1Right-click the speaker icon (Volume) in the lower-right Windows® task
tray.
2Click Open Volume Controls.
The Volume Control screen appears.
3In the Options menu, select Properties.
The Properties screen appears.
4Change the setting for “Adjust volume for” from Playback to Recording,
then click OK.
5Decrease the microphone level.
✍You may need to reinstall the modem drivers. See “Using the Driver Recovery CD” in
this manual.