Troubleshooting
Troubleshooting
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This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support. For more advanced troubleshooting information, see the VAIO Digital Studio Computer Reference Manual. You can download this electronic document from Sony’s website at
http://www. sony.com/pcsupport.
My computer does not start
❑Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer.
❑Confirm that a diskette is not in the diskette drive (unless you are using a bootable diskette).
❑Confirm that the power cord and all cables are connected firmly, as described on the color poster.
❑If you plugged the computer into a power strip or UPS, make sure the power strip or UPS is turned on and working.
❑Check that the display is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.
❑Check that the computer is not in standby mode (see “Using the Standby Function” on page 11).
My computer “locks up”
❑Close the application that is currently locked up by pressing ALT+F4.
❑Try restarting the computer. On the Windows taskbar, click the Start button, click Shut Down, click Restart, and then click OK.
❑If you cannot restart as described in the preceding step, you can restart the computer by pressing CTRL+ALT+DELETE or press the power switch for more than six seconds.
!Pressing CTRL+ ALT+DELETE may result in losing changes made to files that are currently open.
