Upon starting a UMD™, a message recommending an update is displayed.

,Update the system software ( page 117).

Memory Stick Duo™The Memory Stick Duo™ cannot be inserted.

,Set the Memory Stick Duo™ in the proper direction when inserting (page 32).

The system does not recognize the Memory Stick Duo™.

,If the Memory Stick Duo™ was formatted by a PC, the system may not recognize it. After copying important data to your PC, re-format the Memory Stick Duo™ using the system. For details, see "Format Memory Stick™" (page 92).

,Check that the Memory Stick Duo™ is properly inserted. Try taking out the Memory Stick Duo™ and reinserting it.

,Check that the Memory Stick Duo™ connector is clean. If not, the data may not load properly. Wipe the connector with a cotton swab.

The system can't save or load data.

,Check that there is sufficient free space on the Memory Stick Duo™ to save data (page 43).

,There may be a problem with the Memory Stick Duo™. Try using another Memory Stick Duo™, if available.

Video

The UMD™VIDEO does not operate.

,If the playback conditions have been set by the software developer, the UMD™VIDEO may not play as described in this manual.

130Troubleshooting