Troubleshooting

Go through this section if you experience difficulty in operating the PSP™ system. Should any problem persist, call the PSP™ service line at the number listed on your warranty card for assistance.

Power, battery and charging issuesThe power does not turn on.,Check that the battery is charged (page 37).,Check that the battery pack is properly inserted (page 23).The battery does not charge, or does not fully recharge.

,Check that the AC adaptor and the AC power cord are properly inserted in the system and the electrical outlet.

,Check that the WLAN function is not in use while charging. The battery cannot be recharged when the WLAN function is in use.

,Check that the correct AC adaptor for this product is being used.

,Check that the AC adaptor connector is clean. If not, wipe it with a dry, soft cloth.

,If charging the battery in an extremely cold location, it may take longer to fully charge the battery.

,There may be a problem with the battery pack. Try using a replacement battery pack that is marked for use with the PSP™ system, if available.

The battery charge doesn't last long.

,When using the system in extremely hot or cold locations, the charge may not last as long. Try to avoid using the system in such environments.

,There may be a problem with the battery pack. Try using a replacement battery pack that is marked for use with the PSP™ system, if available.

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