Troubleshooting
I cannot answer a second call
•Make sure that your calling device supports the Bluetooth® headset profile.
•Make sure that the correct calling device is selected.
Music from another device does not play in the headset
•Make sure that the
•Restart the music player application on the
•Make sure that the correct music source is selected.
The headset turns off automatically
•If the headset beeps several times shortly before turning off, the battery level is low. Charge the battery.
No connection between headset and other device
•Make sure that the headset is charged and within range of the device that you want to connect to. A maximum distance of 10 metres (33 feet), with no solid objects in between, is recommended.
•Disable the Bluetooth® function in the other device so that all connections are closed, then
Unexpected behaviour
•Reset the headset.
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