Troubleshooting

Trouble symptoms and remedies (If no picture appears on the screen)

If no picture appears on the screen, check the following table for possible solutions. Then, if the problem persists, use the self-diagnosis function (page 5 (US)). If you are experiencing difficulties not listed below, refer to the Operating Instructions on the supplied CD-ROM. For problems caused by a computer or other equipment, refer to the user’s manuals supplied with the respective items.

Symptom

Check these items

If the 1 (power) indicator is not lit, or if the 1 (power) indicator will not light up when the 1 (power) switch is pressed,

•Check that the power cord is properly connected.

•Check that the 1 (power) switch is in the “on” position.

If the 1 (power) indicator is green

• Use the self-diagnosis function (page 5 (US)).

or flashing orange,

 

 

 

If CABLE DISCONNECTED

• Check that the video signal cable is properly connected and all plugs are firmly seated in

appears on the screen,

their sockets (page 2 (US)).

 

• Check that the video input connector’s pins are not bent or pushed in.

 

• A non-supplied video signal cable is connected. If you connect a non-supplied video

 

signal cable, CABLE DISCONNECTED may appear on the screen before entering the

 

power saving mode. This is not a malfunction.

If NO INPUT SIGNAL appears on the screen, or the 1 (power) indicator is either orange or alternating between green and orange,

•Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 2 (US)).

•Check that the video input connector’s pins are not bent or pushed in.

xProblems caused by a computer or other equipment connected, and not caused by the monitor

•The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.

•Check that your graphics board is installed properly.

•Check that the computer’s power is on.

•Restart the computer.

If OUT OF SCAN RANGE appears on the screen,

xProblems caused by a computer or other equipment connected, and not caused by the monitor

•Check that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the computer’s graphics board within the following ranges:

Horizontal: 28 – 61 kHz (SDM-HS53), 28 – 80 kHz (SDM-HS73/HS93)

Vertical: 48 – 75 Hz

If you are using Windows and replaced an old monitor with this monitor,

•If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Select “SONY” from the “Manufacturers” list and select “SDM-HS53,” “SDM-HS73” or “SDM-HS93” from the “Models” list in the Windows device selection screen. If the model name of this monitor does not appear in the “Models” list, try “Plug & Play.”

4 (US)