Operation

Symptom

Remedy

The disc does not play.

• The disc is turned over.

 

• Insert the disc with the playback side facing down on the

 

disc tray.

 

• The disc is skewed.

 

• The player cannot play certain discs (page 6).

 

• The region code on the DVD does not match the player.

 

• Moisture has condensed inside the player (page 3).

 

• The player cannot play a recorded disc that is not

 

correctly finalized (page 7).

 

• Make sure the TV / DVD·VIDEO switch is set correctly.

 

• Select correctly VIDEO or DVD with SELECT DVD/

 

VIDEO button.

 

 

The MP3 audio track cannot be

• The DATA CD or DATA DVD is not recorded in the MP3

played (page 90).

format that conforms to ISO9660 Level 1/Level 2 or

 

UDF.

 

• The MP3 audio track does not have the extension “.MP3.”

 

• The data is not formatted in MP3 even though it has the

 

extension “.MP3.”

 

• The data is not MPEG1 Audio Layer 3 data.

 

• The player cannot play audio tracks in MP3PRO format.

 

 

The JPEG image file cannot be

• The DATA CD or DATA DVD is not recorded in JPEG

played.

format that conforms to ISO9660 Level 1/Level 2 or

 

UDF.

 

• The JPEG image file does not have the extension “.JPG”

 

or “.JPEG.”

 

• The data is not formatted in JPEG even though it has the

 

extension “.JPG” or “JPEG.”

 

• Length or width of the image is more than 4720 dots.

 

 

The title of the MP3 audio album/

• The player can only display numbers and alphabet. Other

track or JPEG image album/file is not

characters are displayed as asterisks.

correctly displayed.

 

 

 

The disc does not start playing from

• Program play, shuffle play, or repeat play, has been

the beginning.

selected (pages 82, 84, 85).

 

• Resume play has taken effect (page 36).

 

 

The player starts playing the disc

• The disc features an auto playback function.

automatically.

 

 

 

Playback stops automatically.

• While playing discs with an auto pause signal, the player

 

stops playback at the auto pause signal.

 

 

You cannot perform some functions

• Depending on the disc, you may not be able to do some

such as stop, search, slow-motion

operations. See the operating manual that comes with the

play, repeat play, shuffle play, or

disc.

program play.

 

 

 

The language for the sound track

• Try using the DVD’s menu instead of the direct selection

cannot be changed.

button on the remote (page 77).

 

• Multilingual tracks are not recorded on the DVD being

 

played.

 

• The DVD prohibits the changing of the language for the

 

sound track.

 

 

Additional Information

continued

Troubleshooting

115

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Sony SLV-D560P, SLV-D360P operating instructions Operation Symptom Remedy, Udf