Symptom

Remedy

 

 

 

 

There is no sound.

Re-connect the connecting cord securely.

 

 

• The connecting cord is damaged.

 

 

• The player is connected to the wrong input jack on the

 

 

amplifier (receiver) (page 15).

 

 

• The amplifier (receiver) input is not correctly set.

 

 

• The player is in pause mode or in Slow-motion Play mode.

 

 

• The player is in fast forward or fast reverse mode.

 

 

• If the audio signal does not come through the DIGITAL

 

 

AUDIO OUT (COAXIAL)/HDMI OUT jacks, check the

Sound

 

audio settings (page 59).

 

 

No sound is output from the HDMI

• Try the following: 1Turn the DVD-VCR off and on

 

 

OUT jack.

again. 2Turn the connected equipment off and on again.

 

 

3Disconnect and then connect the HDMI cord again.

 

 

 

 

Sound is noisy.• When playing a CD with DTS sound tracks, noise will

 

 

come from the LINE OUT L/R (AUDIO) jacks (page 39)

 

 

or DIGITAL AUDIO OUT (COAXIAL)/HDMI OUT

 

 

jacks.

 

 

 

 

The sound volume is low.• The sound volume is low on some DVDs. The sound

 

 

volume may improve if you set “Audio DRC” to “Wide

 

 

Range” (page 60).

 

 

 

 

The disc does not play.• The disc is turned over.

 

 

• Insert the disc with the playback side facing down on the

 

 

disc tray.

 

 

• The disc is skewed.

 

 

• The player cannot play certain discs (page 7).

 

 

• The region code on the DVD does not match the player.

 

 

• Moisture has condensed inside the player (page 3).

 

 

• The player cannot play a recorded disc that is not

 

 

correctly finalized (page 8).

 

 

• Make sure the TV / DVD·VIDEO switch is set correctly.

 

 

• Select correctly VIDEO or DVD with SELECT DVD/

Operation

 

VIDEO button.

 

 

The MP3 audio track cannot be

• The DATA CD or DATA DVD is not recorded in the MP3

 

 

played (page 84).

format that conforms to ISO9660 Level 1/Level 2 or UDF.

 

 

• The MP3 audio track does not have the extension “.MP3.”

 

 

• The data is not formatted in MP3 even though it has the

 

 

extension “.MP3.”

 

 

• The data is not MPEG1 Audio Layer 3 data.

 

 

• The player cannot play audio tracks in MP3PRO format.

 

 

 

 

The JPEG image file cannot be

• The DATA CD or DATA DVD is not recorded in JPEG

 

played.format that conforms to ISO9660 Level 1/Level 2 or

 

 

UDF.

 

 

• The JPEG image file does not have the extension “.JPG”

 

 

or “.JPEG.”

 

 

• The data is not formatted in JPEG even though it has the

 

 

extension “.JPG” or “JPEG.”

 

 

• Length or width of the image is more than 4720 dots.

 

 

 

Information Additional

continued

Troubleshooting 109US