Additional Information

Troubleshooting

44

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

 

Symptom

Remedy

 

 

 

 

The ON/STANDBY switch

• Connect the mains lead to the mains securely.

Power

does not function.

 

 

 

The power is turned on but the

• Moisture condensation occurs. Turn the power off,

 

 

VCR does not operate.

unplug the mains lead and leave the VCR to dry for

 

 

over one hour.

 

 

 

Clock

The clock has stopped and

• The clock stops if the VCR is disconnected from the

“–:– –” lights in the display

mains for more than one hour. Reset the clock (and

 

 

window.

timer).

 

 

 

 

The playback picture does not

• Make sure the TV is set to the video channel. If you

 

appear on the TV screen.

are using a monitor, set it to video input.

 

 

• If the VCR is connected to the TV only with the aerial

 

 

cable, make sure that RF MODULATOR in the

 

 

OPTIONS menu is set to ON.

 

 

 

 

The picture is not clear.

• Adjust the tracking with the TRACKING +/– buttons.

 

 

• The video heads are dirty (see below). Clean the video

 

 

heads using the Sony T-25CLD, E-25CLDR, or T-

 

 

25CLW video head cleaning cassette. If these cleaning

Playback

 

cassettes are not available in your area, have the heads

 

cleaned at your nearest Sony service facility (a

 

 

 

 

standard service charge will be required). Do not use a

 

 

commercially available liquid type cleaning cassette

 

 

other than Sony’s, as it may damage the video heads.

 

 

• The video heads may have to be replaced. Consult

 

 

your local Sony service facility for more information.

 

 

 

 

The picture rolls vertically

• Adjust the vertical hold control on the TV or monitor.

 

during picture search.

 

 

 

 

 

The picture has no sound.

• The tape is defective. Use a new tape.

 

 

 

 

The sound is unstable or has an

• When you play a tape with the same sound recorded

 

echo.

on both the hi-fi and normal sound tracks, make sure

 

 

AUDIO MIX in the OPTIONS menu is set to OFF.

 

 

 

Symptoms caused by contaminated video heads

• Normal picture

• Rough picture

• Unclear picture

• No picture (or

 

 

 

black & white

 

 

 

screen appears)

initial

terminal

contamination

 

Additional Information

Page 44
Image 44
Sony SLV-E780EE manual Troubleshooting, Symptoms caused by contaminated video heads, Additional Information, Symptom Remedy