Sony SLV-N99 Troubleshooting

Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

	Symptom	Remedy
	The ?/1 (on/standby)	• Connect the mains lead to the mains securely.
Power	switch does not function.
	The power is turned on	• Moisture condensation has occurred. Turn the power off,
	but the VCR does not	unplug the mains lead and leave the VCR to dry for over
	operate.	three hours.
Clock	The clock has stopped	• The clock stops if the VCR is disconnected from the mains
	the display window.	for more than one hour. Reset the clock (and timer).
	and “– –:– –” appears in
	The playback picture	• Make sure the TV is set to video input.
	does not appear on the	• Make sure the VCR indicator is lit in the display window.
	TV screen.	Use the t TV/MAGN button on the remote commander
		to light up the VCR indicator.
	The picture is not clear.	• Adjust the tracking with the CHAINE +/– buttons on the
		VCR.
		• The video heads are dirty (see the last page of
		Troubleshooting). Clean the video heads using the Sony T-
		25CLD, E-25CLDR, or T-25CLW video head cleaning
		cassette. If these cleaning cassettes are not available in
		your area, have the heads cleaned at your nearest Sony
Playback		service facility (a standard service charge will be required).
		Do not use a commercially available liquid type cleaning
		cassette other than Sony’s, as it may damage the video
		heads.
		• The video heads may have to be replaced. Consult your
		local Sony service facility for more information.
	The picture has no	• The SYST. COULEUR option in the RÉ GLAGES
	colour.	UTILISATEUR menu is set to the wrong position. Set the
		option to conform to the system that the tape was recorded
		in.
	The picture rolls	• Adjust the vertical hold control on the TV or monitor.
	vertically during picture
	search.
	The picture has no	• The tape is defective.
	sound.

50Troubleshooting