Additional Information
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony service facility.
| Symptom | Remedy | |
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| The ?/1 ON/STANDBY | • Connect the mains lead to the mains securely. | |
| switch does not function. |
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Power | The power is turned on but | • Moisture condensation has occurred. Turn the power off, unplug | |
the VCR does not operate. | the mains lead and leave the VCR to dry for over three hours. | ||
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| The VCR is plugged in but | • Set POWER SAVE to OFF (see page 59). | |
| the display window remains |
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| dark. |
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Clock | The clock has stopped and | • The clock stops if the VCR is disconnected from the mains for | |
more than one hour. Reset the clock (and timer). | |||
display window. |
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| The playback picture does | • Make sure the TV is set to the video channel. If you are using a | |
| not appear on the TV | monitor, set it to video input. | |
| screen. | • If the VCR is connected to the TV with the Scart cable, make sure | |
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| the VIDEO indicator is lit in the display window. Use the TV/ | |
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| VIDEO button on the remote commander to light up the VIDEO | |
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| indicator. | |
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| The picture is not clear. | • If your TV is connected to the VCR with both Scart and aerial | |
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| cables, make sure the RF channel is set to OFF (see page 13). | |
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| • Existing broadcasts may interfere with the VCR. Reset the RF | |
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| channel output of your VCR. | |
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| • Adjust the tracking with the TRACKING +/– buttons. | |
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| • The video heads are dirty (see the last page of Troubleshooting). | |
Playback |
| Clean the video heads using the Sony | |
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| are not available in your area, have the heads cleaned at your | |
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| nearest Sony service facility (a standard service charge will be | |
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| required). Do not use a commercially available liquid type | |
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| cleaning cassette other than Sony’s, as it may damage the video | |
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| heads. | |
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| • The video heads may have to be replaced. Consult your local Sony | |
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| service facility for more information. | |
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| The picture has no colour. | • The COLOUR SYSTEM option in the | |
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| the wrong position. Set the option to conform to the system that | |
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| the tape was recorded in. | |
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| The picture rolls vertically | • Adjust the vertical hold control on the TV or monitor. | |
| during picture search. |
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| The picture has no sound. | • The tape is defective. | |
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| • If you made A/V connections, check the audio cable connection. | |
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62Troubleshooting