Troubleshooting
This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you can easily correct yourself.
The phone cannot be switched on
Recharge or replace the battery. See “SIM card and battery information” on page 4.
No indication of charging
When you start charging a battery that is empty or a battery that has not been used for a long time, it may take up to 30 minutes before the battery icon appears in the display.
Menu language
If the display shows a language that you do not understand, you can always set the following from standby:
•Press 
0000 
for English menus.
•Press 
8888 
for automatic, local menus. Note: Themes are also set to factory default.
Grey menu options
Grey text indicates a function that is temporarily unavailable, for example, due to your subscription or due to a certain setting which has not been turned on.
Since you cannot send themes, pictures and sounds that are
Error messages
Insert SIM
There is no SIM card in the phone, it may need cleaning or you may have inserted it incorrectly. See “SIM card and battery information” on page 4.
Insert correct SIM card
The phone is set to work only with certain SIM cards. Insert the correct SIM card.
Inactive SIM
The SIM card is not activate. Contact your network operator for more information.
Troubleshooting 73
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