VAIO® User Guide

Resources

Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence:

Quick Start

Contains information on how to set up your computer

 

quickly and easily.

 

 

VAIO Computer

The User Guide (this manual) contains information on

User Guide

how to get the most from your computer, find help, and

 

solve common problems. Also includes product

 

specifications.

 

 

Online (Electronic)

QuickStart and the User Guide are available electronically

Documentation

on your hard drive. Two additional guides, Upgrading and

 

Maintaining Your VAIO® Computer (PCV-J120) and the

 

Troubleshooting Help are also available online. To access

 

online documentation, click the Start button, point to Help

 

Center, and then point to the desired document.

 

 

VAIO Support Agent

VAIO Support Agent can be accessed from the Windows

 

desktop. Using advanced diagnostic technology, Sony’s

 

VAIO Support Agent runs scheduled protections of your

 

applications, network settings, and other important

 

software settings. When your software is protected, you

 

can use VAIO Support Agent to repair software problems

 

by restoring your software to any of the previously

 

protected states.

 

 

Manuals and online help

Most manuals for preinstalled software are located on your

files that may

hard disk drive as online help files. You can access online

accompany your

help files from the Help menu in a specific application. A

preinstalled software

printed manual is available for some applications.

 

 

Knowledge Database

Provides instant access to information on commonly

 

encountered problems. Enter a description of your problem

 

and the Knowledge Database searches for the

 

corresponding solutions online. You can access the Sony

 

Knowledge Database at http://www.sony.com/pcsupport

 

 

54

Page 54
Image 54
Sony VAIO manual Resources, User Guide