Troubleshooting
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Why is there no sound in any application?
❑Check that the speakers are plugged into the Headphones jack.
❑If your speakers have a mute button, verify that it is turned off.
❑If your speakers are powered by batteries, verify that the batteries are
inserted properly and that th ey are charged.
❑If your speakers use an external power source, verify that the power cord is
plugged into a grounded wall outlet or power strip.
❑If your speakers have volume control, check the volume level.
❑You cannot hear sound from your speakers if headphones are connected to
your computer.
❑If the software application you are using has its own volume control, check
that the volume is turned up.
❑Check the volume controls in the Windows® operating system using these
steps:
1Click Start in the Windows taskbar, then select Control Panel.
2Select Sounds, Speech, and Audio Devices, then click “Adjust the
system volume.”
3From the Volume tab, adjust the Device volume by moving the slider
bar to the desired sound level. Verify tha t the Mute option is not
selected.
❑Check that the Mute check box is not selected in the Windows volume
control.
✍You may need to reinstall the sound dri vers. See “To Use the Driver Recovery CD” for
more information.