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Sony VGC - LA Computer, What should I do if my computer does not start

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Troubleshooting

Computer

What should I do if my computer does not start?

❑Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on.

❑Make sure the floppy disk drive (if applicable) is empty.

❑Make sure the brightness and contrast controls are adjusted correctly.

❑Disconnect the AC adapter. Wait three to five minutes. Reattach the AC adapter and press the power button to turn on your computer.

❑Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.

❑Remove any extra memory modules you may have installed since purchase.

❑Check that you are using the supplied Sony AC adapter. For your safety, use only genuine Sony AC adapter, which is supplied by Sony for your VAIO computer.

❑Make sure your computer is not in Sleep mode by pressing the power button on the computer or the standby button on the wireless keyboard or the remote commander.

Contents

V G C - L A s e r i e s n 2 N Contents Ergonomic Considerations About the Indicator Lights Connecting a Power Source n 3 N n 4 N Before Use Notice Documentation Printed Documentation A Setting Up Poster Troubleshooting Guide Recovery Guide GUARANTEE My Club VAIO ❑Access to Help & Training. This is the portal of VAIO Help and Support Center ❑Accessories ❑Software ❑Wallpapers Windows Help and Support Windows Help and Support Further Sources Ergonomic Considerations n 12 N Lighting Ventilation Getting Started Locating Controls and Ports n 15 N Back n 16 N n 17 N Right n 18 N Left About the Indicator Lights Connecting a Power Source To use the AC adapter n 22 N Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Keyboard n 26 N Using the Wireless Keyboard n 27 N n 28 N n 29 N Before you use the keyboard To connect the wireless keyboard n 31 N Using the Mouse n 33 N Before you use the mouse To connect the wireless mouse n 35 N Turn over the mouse, slide the power switch to the Adjusting the Mouse Functions Using the Built-inMOTION EYE Camera n 38 N Using the Optical Disc Drive To insert a disc n 40 N To remove a disc Reading and Writing Optical Discs n 43 N n 44 N Notes on writing data to a disc Roxio Easy Media Creator n 46 N Notes on playing discs ❑Do not switch to power saving modes while your computer is playing a DVD To play an audio CD To copy files to a disc To play a DVD Using the TV Function To connect your computer to terrestrial or cable TV services Using the Remote Commander n 51 N n 52 N To insert batteries n 54 N 3Insert the supplied two AA batteries into the remote commander Setting up Windows Media Center Custom setup Optional Setup Configure tuners TV signal Using PC Cards To insert a PC Card n 57 N To remove a PC Card Using the ExpressCard Module To insert an ExpressCard module n 61 N To remove an ExpressCard module Using the Memory Stick Media To insert a Memory Stick media To view the contents of the Memory Stick media To format a Memory Stick media Close To remove a Memory Stick media Using Other Memory Cards To insert a memory card To remove a memory card Using the Internet To connect a telephone cable To set up a dial-upconnection to the Internet Using Wireless LAN (WLAN) n 74 N Communicating without an Access Point (Ad-hoc) To communicate without an access point (ad-hoc) n 77 N Communicating with an Access Point (Infrastructure) The access point will select which channel to use on an infrastructure network To connect to a wireless network To disconnect from a wireless network Using Peripheral Devices Connecting a Universal Serial Bus (USB) Device To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port Connecting an i.LINK Device To connect a digital video camcorder Connecting to a Network (LAN) Customizing Your VAIO Computer Setting the Password To add the power-onpassword To change or remove the power-onpassword Setting Up Your Computer with VAIO Control Center To use VAIO Control Center Using the Power Saving Modes To activate Sleep mode To return to Normal mode To change the Sleep mode settings Configuring Your Modem To change your modem country settings n 95 N 9Check that your modem is listed on the Modems tab If your modem is not listed, click Add and follow the wizard 10Click Apply/OK. Your modem is configured Upgrading Your VAIO Computer Adding and Removing Memory Page To change or add a memory module Page 7Remove the new memory module from its packaging Page To view the amount of memory Precautions On Handling the LCD Screen On Using the Power Source On Handling Your Computer Page On Using the Built-inMOTION EYE Camera On Handling Floppy Disks On Handling Discs On Using Headphones On Handling Memory Stick Media On Handling the Hard Disk To avoid damaging your hard disk On Updating Your Computer Troubleshooting Computer What should I do if a BIOS error appears when I turn on my computer System Time ❑If the orange MONITOR OFF indicator is on, press the MONITOR OFF button ❑Otherwise, follow these steps: What should I do if my computer or software stops responding Alt If the If your computer does not turn off, press the Ctrl To restore your computer to normal operating stability What should I do if my game software does not work or it keeps crashing What should I do if I cannot remember the BIOS password Why does it take time before my computer starts VAIO Original Screen Saver To change the startup sound volume System Security To download and install the latest security update Built-inMOTION EYE Camera Why do the images captured by the built-inMOTION EYE camera flicker LightSource Flickness Why can't I use the built-inMOTION EYE camera Control Panel Hardware and Sound Device Manager 2 Double-click Imaging devices Internet Why is my modem connection slow Networking Why is the data transfer speed slow How do I avoid data transfer interruptions What are channels Why does the network connection stop when I change the encryption key Optical Discs What should I do if I cannot play a disc properly on my computer Open Volume Mixer 2Click System and Maintenance System Driver Driver Details What should I do if I cannot write data to CD media What should I do if I cannot write data to DVD media Display Printing Microphone Mouse Speakers Keyboard Floppy Disks PC Cards Why doesn't my computer recognize attached devices Why can't I insert my PC Card Audio/Video Memory Stick Media Peripherals Support Options Sony Support Information e-Support Can I submit my questions at any time Is there a cost involved for using e-Support How do I know when the e-SupportTeam has handled my query/case Trademarks