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Troubleshooting

What should I do if I cannot write data to CD media?

❑Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.

❑Stop using the keyboard.

❑If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using a disc with an affixed adhesive label could cause a write error or other damage.

What should I do if I cannot write data to DVD media?

❑Make sure you are using the correct DVD recordable media.

❑Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of DVD recordable media do not work.