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Troubleshooting

Networking

What should I do if my computer cannot connect to a wireless LAN access point?

❑Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using.

❑Make sure the WLAN switch is on and the Wireless LAN indicator is lit on your computer.

❑Make sure power to the access point is on.

❑Follow these steps to check the settings:

1 Click Start and Control Panel.

2 Click View network status and tasks under Network and Internet.

3 Click Connect to a network to confirm that your access point is selected.

❑Make sure the encryption key is correct.

What should I do if I cannot access the Internet?

❑Check the access point settings. See the manual that came with your access point for more information.

❑Make sure your computer and the access point are connected to one another.

❑Move your computer away from obstructions or closer to any access point you may be using.

❑Make sure your computer is properly configured for Internet access.