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Sony VGC-LA CDs and DVDs, What should I do if the disc does not slide out, Why does my computer freeze when I try to read a disc, Start, Start, Eject, Restart, (page 110)

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Troubleshooting

CDs and DVDs

Why does my computer freeze when I try to read a disc?

The disc that your computer is trying to read may be dirty or damaged. Follow these steps:

1Restart the computer by clicking Start, Turn Off Computer, and Restart.

2Eject the disc from the optical disc drive.

3Examine the disc for dirt or damage. If the disc is dirty, see On Handling Discs (page 110) for instructions on how to clean it.

What should I do if the disc does not slide out?

❑Make sure your computer is on.

❑Press the drive eject button.

❑If the disc drive eject button does not work, click Start and then My Computer. Right-click the optical disc drive icon, and select Eject from the shortcut menu.

❑Try restarting your computer.

Contents

V G C - L A s e r i e s n 2 N Contents n 3 N n 4 N Before Use Notice ENERGY STAR Documentation Non-printedDocumentation User Guide Specifications My Club VAIO ❑Access to Help & Training. This is the portal of VAIO Help and Support Center ❑Accessories ❑Software ❑Wallpapers Help and Support Center Help and Support Center Further Sources Ergonomic Considerations n 12 N Furniture and posture Lighting Ventilation Getting Started Locating Controls and Ports n 15 N Back n 16 N n 17 N Right n 18 N Left About the Indicator Lights Connecting a Power Source To use the AC adapter n 22 N Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Keyboard n 26 N Using the Wireless Keyboard n 27 N n 28 N n 29 N Before You Use the Keyboard To connect the wireless keyboard n 31 N Using the Mouse n 33 N Before You Use the Mouse To connect the wireless mouse n 35 N Turn over the wireless mouse, slide the power switch to the Adjusting the Mouse Functions 1Click Start and then Control Panel 2Click Printers and Other Hardware Mouse Mouse Properties Using the Built-inMOTION EYE Camera n 38 N Using the Optical Disc Drive To insert a disc n 40 N To remove a disc Reading and Writing CDs and DVDs n 43 N n 44 N Notes on writing data to a disc n 46 N Notes on playing DVDs ❑Close all open applications before playing a DVD movie ❑Deactivate the screen saver and exit anti-virussoftware before playing a disc ❑Do not switch to power saving modes while your computer is playing a DVD To play an audio CD To copy files to a disc To play a DVD Using the TV Function To connect terrestrial or cable TV to your computer n 51 N Using the Remote Commander n 52 N To insert batteries Using PC Cards To insert a PC Card n 55 N To remove a PC Card Using the ExpressCard Module To insert an ExpressCard module n 59 N To remove an ExpressCard module Using the Memory Stick Media n 62 N Write-protectinga Memory Stick Media To insert a Memory Stick media To view the contents of the Memory Stick media To format a Memory Stick media To remove a Memory Stick media Using Other Memory Cards To insert a memory card To remove a memory card Using the Internet To connect a telephone cable To set up a dial-upconnection to the Internet Using Wireless LAN (WLAN) n 71 N Communicating without an Access Point (Ad-hoc) To communicate without an access point (ad-hoc) n 74 N Select the check box at the bottom of the window 15Click OK Your network name appears in the Preferred networks To disconnect from a computer-to-computer (ad-hoc)network n 76 N Communicating with an Access Point (Infrastructure) The access point will select which channel to use on an infrastructure network To connect to a wireless network To disconnect from a wireless network Using Peripheral Devices Connecting a Universal Serial Bus (USB) Device To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port Connecting an i.LINK Device To connect a digital video camcorder Connecting to a Network (LAN) Customizing Your VAIO Computer Setting the Password To add the power-onpassword To change or remove the power-onpassword Setting Up Your Computer with VAIO Control Center To use VAIO Control Center Using the Power Saving Modes To activate Standby mode To return to Normal mode To change the Standby mode settings To activate Hibernate mode n 94 N Configuring Your Modem To change your modem country settings n 96 N 9Click Apply/OK. Your modem is configured Upgrading Your VAIO Computer Adding and Removing Memory Page To change or add a memory module Page Page To view the amount of memory Precautions On Handling the LCD Screen On Using the Power Source On Handling Your Computer Page On Using the Built-inMOTION EYE Camera On Handling Floppy Disks On Handling Discs On Using Headphones On Handling Memory Stick Media On Handling the Hard Disk To avoid damaging your hard disk Troubleshooting Computer What should I do if a BIOS error appears when I turn on my computer System Time Load default configuration now Save Changes Save configuration changes and exit now MONITOR OFF What should I do if my computer or software stops responding It is best to turn off your computer using the Turn Off Computer ❑Click Start, point to Turn Off Computer, and then click Turn Off If your computer does not turn off, press the To restore your computer to normal operating stability What should I do if I cannot remember the BIOS password Why does it take time before my computer starts F11 To change the startup sound volume System Security To download and install the latest security update Built-inMOTION EYE Camera Why do the images captured by the built-inMOTION EYE camera flicker LightSource Flickness Why can't I use the built-inMOTION EYE camera 2 Click the Performance and Maintenance icon System 4 Click Device Manager on the Hardware tab 5 Double-click Imaging devices Internet Why is my modem connection slow Networking Why is the data transfer speed slow How do I avoid data transfer interruptions What are channels Why does the network connection stop when I change the encryption key CDs and DVDs What should I do if I cannot play a CD or DVD properly on my computer Ctrl+Alt+Delete Volume Master Volume Mute All Wave Mute Properties What should I do if I cannot write data to CD media ❑Do not use the keyboard What should I do if I cannot write data to DVD media ❑Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your computer's Display Printing Microphone Mouse Speakers Keyboard Floppy Disks PC Cards Audio/Video Memory Stick Media Peripherals Support Options Sony Support Information e-Support Can I submit my questions at any time Is there a cost involved for using e-Support How do I know when the e-SupportTeam has handled my query/case Trademarks