Troubleshooting
Why doesn't my computer enter Standby or Hibernate mode?Your computer may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate.
To restore your computer to normal operating stability
1Close all open programs.
2Click Start, Turn Off Computer, and then Restart.
3If your computer does not restart, press the Ctrl+Alt+Delete keys simultaneously.
In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer.
4If this procedure does not work, press and hold the power button until the computer turns off.
What should I do if Windows does not start, showing a message, when I start my computer?
If you enter a wrong
❑Check the web site of the game if there are any patches or updates to download.
❑Make sure you have installed the latest video driver.
❑On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed.