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Toshiba EM1-31064JE, SL-9000N-FFB Error Message Table, Programming Mode, Cause, Solution

Models: SL-9000-FFB

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16. ERROR MESSAGE TABLE

16. ERROR MESSAGE TABLE

EM1-31064

16. ERROR MESSAGE TABLE

16. ERROR MESSAGE TABLE

Take the following action if an error message appears on the commodity name display along with the buzzer sounding.

WARNING!

If you cannot solve the problem with the following solution instruction, do not attempt further troubleshooting by yourself. Turn the power off, unplug the scale, then contact TOSHIBA TEC Authorized Service representative for assistance.

Do not attempt to repair or adjust alone, because electrical equipment is dangerous

Programming Mode

Message	Cause				Solution

DATA ENTRY ERROR	Error in key input.
DATA ENTRY ERROR	Error in key input.	Press the			CLEAR				key, and re-
		input the right data.

MEMORY FULL	No memory space to set PLU.
MEMORY FULL	No memory space to set PLU.	Press the			CLEAR				key, and
									PLUs.
		delete unnecessary							PLUs.

DUPLICATE PLU	The PLU # being changed is
DUPLICATE PLU	The PLU # being changed is	Press the			CLEAR				key, and
	already registered.	check the		PLU.

PLU NOT FOUND	The PLU # being called is not
PLU NOT FOUND	The PLU # being called is not	Press the			CLEAR				key, and set
	registered.
	registered.	the data to free PLU#.

CHARACTER	Attempt is made to set more
CHARACTER	Attempt is made to set more	Press the			CLEAR				key, and re-
OVERRUN	than max. allowed number of
OVERRUN	than max. allowed number of	input the right data.
	characters.

PRT FAILURE	Printer trouble.	1. Check that the media and print
DETECTED		head are set correctly.
		2. If the label home position is
		misaligned, press the								FEED
		key.
		key.

		Press the					key.
LABEL OVERRUN	Label overruns.	Press the			FEED		key.

		Press the							key and save
RESTORE THE PLUS	The capacity of RAM was	Press the			CLEAR				key and save
	changed with the ingredient	the ingredient data.							Then delete
	data stored.	the data from the memory of the
		unit. After that change the capacity
		of RAM and load the data to the
		unit.

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Toshiba EM1-31064JE, SL-9000N-FFB, SL-9000-FFB owner manual Error Message Table, Programming Mode, Cause, Solution

Contents

Owner’s Manual Table of ContentsSL-9000/9000N-FFB SERIES TEC Electronic Computing ScalePage Safety Summary Meanings of Each SymbolSafety Summary Safety Summary PrecautionsRequest Regarding Maintenance TABLE OF CONTENTS Page2. The contents of this manual may be changed without notification Page 1. INTRODUCTION 1.2 ACCESSORIES 1.1 APPLICABLE MODELS L - 9 0 0 0 - 3 0 M - N - F F B - U S 2. SPECIFICATION 2.1 SCALE2. SPECIFICATION Model No 2.2 OPTIONOption Name Description3. APPEARANCE 4.2 CA/QR TYPE 4. DISPLAY4.1 US TYPE 4. DISPLAYProgramming Keyboard Function 5. KEY LAYOUT5.1 PROGRAMMING KEYBOARD Name of KeyName of Key FunctionDisplays the preceding PLU data Name of Key 5.2 OPERATION KEYBOARD AND SPEED KEYBOARDOperation Keyboard Function FunctionFunction Operation Keyboard FunctionName of Key Prints a customer labelName of Key 5.3 SELF SERVICE KEYBOARDPRINT FunctionCHANGE RETURN6. PROCEDURE BEFORE OPERATION 6. PROCEDURE BEFORE OPERATION7. INSTALLATION PROCEDURE Remote Display8. LEVEL ADJUSTMENT 9. REMOVAL AND REPLACEMENT OF MEDIA NOTE Ensure that the label guide plate aligns with the dowel 10. OUTLINE OF OPERATION 10. OUTLINE OF OPERATIONRegistration Mode 11. PROGRAMMING PROCEDURES How to access the Programming MenuHow to Select Menu and Item No COMBINATION MESSAGE Table 1 Title and Contents of Programming Menu11. PROGRAMMING PROCEDURES BACK-UP /LOAD DATA OF PLU/ING/NUTRI./SPEED KEYHow to enter characters 11.1 UNIT PRICE CHANGE EM1-31064 11.2 PLU DATA SETTING 11.2 PLU DATA SETTING11. PROGRAMMING PROCEDURES PageT1.000 Commodity Name Mode Flag W Weigh, F Fix, B By-count Compulsory TareC Compulsory, Blank Not compulsory Shelf Life Preset % Tare Price Quantity11.3 INGREDIENT MESSAGE 11.4 NUTRITION FACTS 11. PROGRAMMING PROCEDURESEM1-31064 11.4 NUTRITION FACTS Vitamin A Set the Daily Value Table 11. PROGRAMMING PROCEDURES Deleting Nutrition DataMemory file sort Nutrition Facts11.5 PLU VERIFYING LABEL Commercial Message# 11.6 ADDRESS AND COMMERCIAL MESSAGE SETTINGStore Address ENTER Scrolling ↔ fix11.7 COMBINATION MESSAGE Message construction3. Display method varios depending on message construction 11.8 SPECIAL INFORMATION 11.9 GRADE LINEDepartment Number 11.10 SPEED KEY SETTINGSetting Department/Vendor Number Vendor Number11.11 PRINT FORMAT correct?Table 2 Label Format Number Table NOTE Format No11.12 DATE/TIME SETTING 11.13 CMT/PL-3CMT OPERATIONS NOTES 1. Press SAVE or LOAD key on the PL-3 Table 3 Error code for PL-3 operationPL-3 Operation 4. Be sure to start the PL-3 before the main operationoperable Table4 Transmission Item List11. PROGRAMMING PROCEDURES inoperableTable 5 Transmission Delay Time Table 11.14 IN-LINE/LOCAL11.15 LON SYSTEM Data Transmission key to11.16 BAR CODE FORMAT ExampleDefault Bar Code Format 1 Check digit C/D is at other than digit-13 11.17 TITLES NOTE Title No. and format of the additional information area11.18 TRANSFERRING LOGO DATA NOTE Two sizes of logos are printed differently as followsTable 6 Error message for data transmission Receipt PrintLOGO is printed on the center of printing area 11.19 IDIOM SETTING 11.20 VENDOR SETTINGDeleting a vendor number 11.21 FREE FORMAT SETTING Key functionsNOTES 1. The following print items cannot be magnified 1 LOGOs 5. The following items cannot be rotated 1 LOGO How to access the REPORTmenu 12. PROGRAMMED DATA VERIFICATION REPORTSMenu REPORT All the preset commodity names are listed in the PLU messages are listed in the PLU # order from small to13. PASSWORD SECURITY 13.1 SETTING PASSWORD AND PROTECT MENUNOTES 1. Select validity of the password by pressing the key 13.2 CALLING MENU BY ENTERING PASSWORD 13. PASSWORD SECURITYEM1-31064 13.2 CALLING MENU BY ENTERING PASSWORD 14. OPERATING PROCEDURES How to access the REG., M.DOWN, or REWRAP menuNOTES BEFORE STARTING OPERATION 14. OPERATING PROCEDURES 14.1 WEIGHING OPERATIONMenu REG., M. DOWN, or REWRAP Mode WEIGH Sample label14.2 FIX PRICE OPERATION FOR US TYPE ONLY 14. OPERATING PROCEDURES 14.3 BY COUNT OPERATIONMenu REG., M.DOWN, or REWRAP Mode BY-COUNT Sample label for US type1 1 piece at 15 dollars 2 15 pieces at 10 dollars 14. OPERATING PROCEDURESExample An open price item can be sold as below 3 15 pieces sold at 0.5 dollars per 10 pieces14.4 PRINT COUNT OPERATION EM1-31064 14.4 PRINT COUNT OPERATIONExample B When operating in Fix or By Count mode 14. OPERATING PROCEDURESThe nutrition information labels is issued in the following methods 14.5 ISSUING LABELS WITH NET WEIGHT STATEMENT FOR US TYPE ONLY 4. Weight data is shifted to the left 14.6 TARE/SAVE FUNCTION PROCEDURES 14.7 CALLING AND PRINTING GRADE LINES PACKED ONNET WT 14.8 CALLING AND PRINTING LOGOS 14.9 SELECTING PRINT ITEM Menu REG, M.DOWN, or REWRAP Mode WEIGH, FIX, or BY COUNT14. OPERATING PROCEDURES 14.10 DATE CHANGE Mode WEIGH, FIX, or BY COUNTThe date can be changed temporarily Menu REG., M.DOWN, or REWRAP 14.11 BATCH PRINT MODE with 30 Items Run Assignment Menu REG., M.DOWN, or REWRAP Mode FIX, or BY COUNT14. OPERATING PROCEDURES Changing a Unit Price and Calling G.Line/LOGO 14. OPERATING PROCEDURES14-17 Stopping or Canceling Label Issue 14.12 VISUAL COMMODITY LIBRARY 14.13 FLOATING VENDOR Price deletion SubtotalHow to access the READ or RESET menu 15. TOTAL OPERATION15.1 HOURLY TOTAL REPORT 15.2 GRAND TOTAL REPORT15.3 PLU TOTAL REPORT 15.4 VENDOR TOTAL REPORT Solution 16. ERROR MESSAGE TABLEProgramming Mode MessageSolution Label Issue ModeRead and Reset Mode SolutionError message CMT Operation ModeLON System Mode BM/S17. CLEANING THE PRINT HEAD 17. CLEANING THE PRINT HEADProblems 18. TROUBLESHOOTINGBefore You Call for Service SolutionPage PRINTED IN SINGAPORE EM1-31064J