Troubleshooting
Troubleshooting
If a problem occurs, check the following tables with the operating instructions and/or electronic manuals supplied with your computer. In addition, see “Getting Help” (page 71) for details, and visit our online support site.
Turning on the power
Condition | Cause/Remedy |
|
|
The power cannot be turned | Make sure the AC power adapter is securely plugged into AC IN on the |
on. | unit and the wall outlet (page 12, 13). |
| Static electricity may cause a malfunction. In this case, disconnect the |
| AC power adapter and leave for more than 30 seconds, then connect |
| the AC power adapter again. |
|
|
Displaying data on the browse screen
Condition | Cause/Remedy |
|
|
[Cannot show the server list] is | This unit may not be connected to a memory or server properly. |
displayed. | Perform the connection test. |
| Display the server list in [ Photos] or [ Music], and select a |
| memory or server you want to test, and then press OPTIONS. |
| Select [Connection test] in the Options menu, and press |
| (ENTER). |
| The connection test starts. Follow the |
| connection fails. |
| Check the server settings on this unit when the Web service or Remote |
| Home Access server is selected. |
| A folder storing no photos/or music files cannot be opened. |
|
|
[Cannot show photos] is | Some photo files may not be displayed depending on the file format. |
displayed. | Some photo files may not be displayed depending on the file size. |
| Some photo files may not be displayed if the files have been edited on |
| a computer. |
|
|
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