Symptom

Cause/Remedy

 

 

Cannot play

c The region code of the DVD does not match the region

DVD-ROM or

code of the drive. This drive is set to region code 1 (USA,

DVD video.

Canada) at the factory. It can play only discs with the

 

region codes “1” or “ALL”. For details, see “Notes about

 

DVD video discs” on page 21.

 

c If the DVD-ROM is dirty, carefully wipe it with a soft

 

cloth. For information on disc maintenance, see “Cleaning

 

the disc” on page 25.

 

c Condensation may be found on this drive or a disc in the

 

drive. Remove the disc from the drive and leave it for about

 

one hour.

 

 

Cannot perform

c Make sure that the inserted disc is the recovery CD that

personal computer

came with the personal computer.

recovery.

 

Frames are dropped during DVD playback.

cThe power management function of the personal computer may be active.

Check the CPU speed setting. (For details, refer to the manuals provided with your personal computer.)

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