Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem using the following instructions. If the problem persists, consult with qualified Sony personnel.

Power
SymptomCause and Remedy

 

 

The power is not turned on.

• The power has been turned off and on with the I / 1 key at a short

 

interval.

 

c Wait for about 60 seconds before turning on the power

 

(see page 24).

 

• The lamp cover is detached.

 

c Close the lamp cover securely (see page 31).

 

• The air filter cover is detached.

 

c Close the air filter cover securely (see page 32).

 

 

Both the LAMP/COVER

• The electrical system breaks down.

and FAN/TEMP indicators

c Consult with qualified Sony personnel.

light up.

 

 

 

Picture

Symptom

Cause and Remedy

 

 

 

 

Maintenance

 

 

No picture.

• Cable is disconnected or the connections are wrong.

 

 

 

c Check that the proper connections have been made

 

 

 

(see page 16).

 

 

 

• The picture is cut off.

 

 

 

c Press the MUTING PIC key to release the muting function (see

 

 

 

page 23).

 

 

 

• Input selection is incorrect.

 

 

 

c Select the input source correctly using the INPUT key

 

 

 

(see page 22).

 

 

 

• The computer signal is not set to output to an external monitor.

 

 

 

c Set the computer signal to output to an external monitor

 

 

 

(see page 16).

 

 

 

• The computer signal is set to output to both the LCD of the

 

 

 

computer and external monitor.

 

 

 

c Set the computer signal to output only to the external monitor

 

 

 

(see page 16).

 

 

 

 

 

 

The picture is noisy.

• Noise may appear on the background depending on the

 

 

 

combination of the numbers of dot input from the connector and

 

 

 

numbers of pixel on the LCD panel.

 

 

 

c Change the desktop pattern on the connected computer.

 

 

 

 

 

 

The picture from INPUT A

• Setting for INPUT-A in the SET SETTING menu is incorrect.

 

 

connector is colored

c Select RGB or COMPONENT for INPUT-A in the SET

 

 

strange.

SETTING menu according to the input signal (see page 30).

 

 

 

 

 

 

“Please check INPUT-A

• Setting for INPUT-A in the SET SETTING menu is incorrect.

 

 

setting.” appears in spite of

c Select RGB or COMPONENT for INPUT-A in the SET

 

 

inputting the correct signal

SETTING menu according to the input signal (see page 30).

 

 

from INPUT A.

 

 

 

 

 

 

 

Troubleshooting 33 GB