Troubleshooting

If you experience any of the following difficulties while using the drive, use this troubleshooting guide to held remedy the problem before requesting repairs. Should any problem persist, consult your dealer.

Symptom

Cause/remedy

See

 

 

 

A recorded disc cannot be

c If the disc is a DVD+R disc, it may not have

p. 22

played back.

been finalized. Finalize the disc.

 

 

c The disc you are using may not be of a certified

p. 38

 

brand by Sony. Try to use a disc of a brand of

 

 

which operation has been certified by Sony.

 

 

c The playback device you are using may have an

p. 38,

 

issue on playback compatibility.

41

 

 

 

No recording can be done.

c You can use only DVD+RW or DVD+R discs.

p. 12

 

You cannot use other discs for this operation.

 

 

c Select a signal correctly.

p. 14

 

 

p. 18

 

 

 

A recorded disc cannot be

c Finalize the disc.

p. 22

played back.

 

 

 

 

 

No additional recording can

c There are 49 titles in the disc.

p. 13

be made.

c You cannot add anything to a finalized DVD+R

p. 22

 

 

disc.

 

 

 

 

 

 

 

Display

Cause/remedy

See

 

 

 

Disc

c The drive cannot read or write the disc due to

—

Error

an issue related to the disc, such as scratches,

 

 

being dirty, low-quality, etc. Try with other

 

 

disc.

 

cIf errors occur frequently with any type of new discs, the drive may have a hardware problem. Contact an authorized service center.

Insert

c The inserted disc may be unsupported type

p. 12

+R/RW DISC

of discs for stand-alone operation. Use a

 

 

DVD+R or DVD+RW disc.

 

 

 

 

Format

c The drive cannot format the disc because of the

—

Error

disc error.

 

 

 

 

Invalid Operation

c You tried to finalize or erase a disc when there

p. 22

 

is no disc in the drive.

 

cYou tried to erase a DVD+R disc.

cYou tried to finalize a DVD+RW disc.

48