Media Server Troubleshooting | Sony XBR-55HX929, 46HX929 manual

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Media Server Troubleshooting

The TV checks if the server is being correctly recognized when you cannot connect it to your home network. If the diagnostic results indicate a failure, check possible causes, and network connections and settings.

Press HOME, then select → [Network] → [Home Network Setup] → [Media Server Troubleshooting].

The diagnostic result list appears when the server diagnostic is complete.

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Copyright 2011 Sony Corporation

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Sony XBR-55HX929, 46HX929 manual Media Server Troubleshooting

Contents

XBR-55HX929/46HX929 How to Use i-Manual Indicators on the i-Manual screen Bravia TV Features Bravia TV Features Watching TV Twin Picture P&P Settings/Home Menu Settings Using Other Equipment/Internet Parts Description Remote ControlTV Controls and Indicators Terminals Troubleshooting How to Use Bookmarks Bookmarks Picture/Display Remote Control ButtonsPrograms/Broadcasts/Channels Sound Network Other Top Page i-Manual online map Using Other Equipment/Internet Troubleshooting Other Symptoms Licensing Information Page Copyright 2011 Sony Corporation 3D Glasses TDG-BR250 3D FeatureWatching the following pictures in 3D Regular 2D picture Side-by-side picture Over-under picture 3D Sync Transmitter and 3D Glasses communication range Watching 3D content in 2DOverhead view Side view 120 M 3-20 ft 3D Sync Transmitter 3D Menu3D Display Simulated 3D Effect 3D Depth Adjustment3D Glasses Brightness Distance Alert Intelligent Presence SensorPresence Sensor Position Control Overhead view Intelligent Presence Sensor detection range20 ft Intelligent Presence Sensor Bravia Internet Video Seeking forward/backward in video contentInternet Video Control indications Bravia Internet Widgets Installing new WidgetsInternet Widgets Launching hidden Widgets Expanding Snippet to Widget Access point Wireless LANConnecting to your wireless LAN Internet Modem Type 3 Secured network using Ssid and security key Type 1 Secured network using the WPS buttonType 2 Secured network using the PIN code Type 4 Unsecured network using only Ssid Available Bravia Sync operations Bravia Sync with Control for HdmiActivating Control for Hdmi Bravia Sync BD/DVD player Sync Menu Controlling Bravia Sync-compatible equipmentSync Menu Return to TV Skype Ready About the status icons in the Home Menu How to use Skype on your TVUsing Skype while watching TV Making a call From your Skype contact list Using the call history listReceiving a call Dialing a phone number Features/options Menu bar Music Search/Video Search TrackID/Music Search/Video SearchTrackID TrackID Managing Bookmarks Number of Bookmarks is exceeded How to Use i-Manual Bravia TV Features Watching 3D content in 2D 3D Menu 3D Depth Adjustment Rovi On Screen Guide Guide Organizing the program listings My TV Favorites Managing Favorites Changing the wide mode from 43 original source Wide ModeWide Captions Changing the wide mode from 169 original sourceChanging the wide screen mode for PC Timing 800 x Normal Full Copyright 2011 Sony Corporation Picture Mode Photos/Music/Videos Twin Picture PIP Moving the inset window Twin Picture P&P Changing the picture size Categories in the Home Menu Tip on how to configure your TV settingsAbout the Home Menu Home Qriocity Internet ContentApplications Media Picture & Display Sound Preferences Manual Channels & Inputs Network Setup Software Update Product Support Component video connection VCR/DVD PlayerHdmi connection Composite connection VCR/DVD player Composite video/audio cable Viewing pictures from connected equipmentInput Audio cable connection Audio SystemOptical audio connection Audio system Optical audio cable not supplied Audio system Audio cable not supplied Compatible USB devices/formats USB Device e.g. Digital CameraPlaying photos/music/videos USB Storage Device USB cable not supplied Copyright 2011 Sony Corporation Picture Frame Hdmi Equipment Bravia Sync with Control for Hdmi Internet/Wireless LAN Media Server Troubleshooting Home Network Media Remote PC input signal reference chart Sub 15 cable not supplied Audio cable not supplied Copyright 2011 Sony Corporation Programming the Remote Control Sony equipment codes Other manufacturer equipment codes VCR Digital video recorder Receiver/Home theater systemCable box Copyright 2011 Sony Corporation Top TV TV PowerLight Power Function buttons Scene UpperManual BD/DVD TOP Menu BD/DVD Menu BD/DVD operating buttonsQriocity Middle Display ReturnOptions Color buttons LowerCC/SUBTITLE Copyright 2011 Sony Corporation Muting BottomVOL + CH + Copyright 2011 Sony Corporation Rear TV TV standby Front 3D Sync Transmitter CH +/- Channel +/- VolumeRight Input select Energy Saving switch VIDEO/COMPONENT LANCABLE/ANTENNA Hdmi in 1/4 Copyright 2011 Sony Corporation USB Hdmi in 2/3 Audio OUT Digital Audio OUT Optical Dotted lines or stripes appear Picture Symptoms GeneralPicture quality is not as good as viewed at the store Screen alternates between dark and bright Black box on screen Wide Mode changes automaticallySuddenly the picture becomes small Black bands appear at the edges of the screen Picture Symptoms TV Program Photo images appear small on the screen Only snow noise or black picture appears on the screenNoisy picture Photo images or folders take time to display Picture Symptoms 3D 3D pictures are not displayed D effect is weak Following adjustments apply only to TDG-BR100 106 No picture from some video sources Picture Symptoms Connected EquipmentPoor picture quality on PC input Audio noise Sound SymptomsNo sound but good picture No audio or low audio with home theater system Intelligent Presence Sensor is unintentionally activated Intelligent Presence Sensor SymptomsIntelligent Presence Sensor does not work Wireless Network Connection Symptoms May be affected for the following reasons Poor picture on Bravia Internet Video Internet Video SymptomsGood picture quality but no sound on Internet video content Small picture on Bravia Internet Video Widgets are inaccessible Internet Widget SymptomsYou cannot add a new Widget Home Network Dlna Symptoms Your TV cannot connect to the server 114 Other Symptoms 116 Accessing bookmarked pages How to Use BookmarksRemoving Bookmarks Parental Lock Auto Program Initial Setup Recommendation Ambient Sensor Sleep Timer Clock/TimersTimer Current Time Manage Inputs Video 2/Component Selection Eco Idle TV Standby Auto Shut-off Picture Adjustments Sharpness Color TemperatureResolution Noise Reduction Advanced Settings CineMotion Hdmi Dynamic Range Pro Picture SetupColor Matrix SBM Scene Select Screen for inputs other than a PC Screen for PC input Auto AdjustPhase Pitch Fixed Audio OutVariable Headphone/Audio Out Sound Adjustments Force Front Surround 3D Advanced Auto VolumeVolume Offset Sound Enhancer Speakers Startup Sound Connecting Hdmi Equipment BD player Network devices Dlna Connecting to a Home NetworkInternet Router Network setup for wired LAN Wired LANInternet Modem with router functions USB Auto Start Built-in Wireless LAN Refresh Internet Content Show/Hide Media Servers Home Network SetupMedia Server Troubleshooting Remote Device / Renderer 3D Signal Notification 3D SettingsAuto 3D Speaker Integrated Stand Settings Auto SAP MTS AudioStereo Mono Headphone Speaker Link Hdmi Audio HDMI/DVI Audio SourcePC Audio Key Tone Table-Top Stand TV PositionWall Mount/Floor Stand Distance Alert Position Control External Device Control Language Region Analog CC Closed Captions CCCC Display Digital CC Info Banner Front Panel Illumination Logo Illumination Picture Adjustments Lock Control4 Cable/Antenna Add Digital Channels Show/Hide Channels Edit Channel Labels Program Information Source Analog Fine Tune Custom Hdmi Settings Network Setup Contact Sony Signal Diagnostics Automatic Software Download Software Update Viewing from Hdmi Equipment 177 Connection via Digital Audio OUT Optical is necessary Proceed to Type 180 Browsing Websites Index Highlight the desired content, then press 183 184 185 Photomap What’s New Adjusting the renderer settings Renderer Display Settings for Media Servers Media Server Troubleshooting