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Quick Reference Guide

Answer Calls
Answer on another
extension:
Ext. No.
pick-up
Save external number: save
(Before you finish the call)
Make Calls
Common
Abbreviated Number:
Abbreviated No.
Individual
Abbreviated Number:
2nd Ô
Airport Ô
Last External
Number Redial: ***
Save external number: save
(Before you finish the call)
Redial: redial
You get busy tone or no answer
Automatic Callback: call-back
Replace handset
Lift handset when called back
Camp-on: camp-on
Keep handset off hook
Intrusion: intrusion
During Calls
Switch to handsfree: ÂReplace handset
Switch to handset: Lift handset
Group Listening: Â
Individual Hold: Line 1 Ô
Press flashing key to retake
Transfer
Transfer a call: Inquiry Ôor
Line 2 ÔCall 3rd party
transfer or
Replace handset
(Before or after answer)
Conference
Ongoing conversation: Inquiry Ôor
Line 2 ÔCall 3rd party
conf
Inquiry
Ongoing conversation: Inquiry Ôor
Line 2 ÔCall 3rd party
Refer Back
Switch between calls: Line 1 ÖÔor Line 2 ÖÔ
or Inquiry ÖÔ
End call: í
Messages
Direct message: Message Ô send
Ext. No. send
call-back Select type
Check received
messages:
Message ÖÔ receive
Select options in display
Call Forwarding
Fixed Diversion: 2nd Ô Diversion Ô
Internal Diversion: Â2nd Ô
Diversion ÔNew No.
2nd Ô Diversion ÕÔ
Cancel: 2nd Ô Diversion ÕÔ
Follow-me: *21* Own No. *
New No. #
Cancel: #21*Own No. #
Bypass Call Forwarding:*60*Ext. No. #
External Diversion:
Program: *22*
Line access code
External No. #
Cancel: #22#
Re-activate: *22*#