Troubleshooting

 

Troubleshooting

No battery icon appears when I start

Why doesn’t the phone work the way I want?

charging the phone

Possible cause: The battery is empty or has not

This chapter lists some problems that you might

been used for a long time.

Solution: It may take up to 30 minutes before the

encounter while using your phone. Some problems

battery icon appears on the screen.

require you to call your network operator, but you

can easily correct most of the problems yourself.

Some menu options appear in grey

However, if you need to hand in your phone for

Possible cause: Grey text indicates a function that

repair, please note that you may lose information

is temporarily unavailable. A service is not

and content that you have saved in your phone. You

activated or your subscription does not support the

are advised to make a copy of such information

function.

before handing your phone in for repair.

Solution: Contact your network operator.

For more support go to

Possible cause: Since you cannot send themes,

www.SonyEricsson.com/support.

pictures and sounds that are copyright-protected,

I have problems with memory

the Send menu is sometimes unavailable.

 

capacity or the phone working slowlyI do not understand the language in

Possible cause: The phone memory is full or the

menus

memory contents are not properly organized.

Possible cause: The wrong language is set in

Solution: Restart your phone every day to free

the phone.

memory and increase the capacity of your phone.

Solution: Change the language, % 14 Phone

You also have the option to do a Master reset.

language.

Some of your personal data and settings you have

I cannot turn on the phone

made will be lost when doing this. % 82 Master

reset.

Possible cause: The battery is discharged.

 

Solution: Recharge the battery, % 7 To charge the

 

battery.

80

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