Troubleshooting

 

I cannot use the Internet/WAP

Solution: Go to www.SonyEricsson.com/support,

Possible cause: Your subscription does not include

choose your phone model, then choose “Product

data capability.

information” - “Getting started”. The guide

Solution: Please contact your network operator.

“Synchronizing the phone with a computer”

Possible cause: Internet settings are missing or

contains installation instructions and a

incorrect.

troubleshooting guide, that may assist you in

Solution: Go to www.SonyEricsson.com/support,

solving the problem.

choose your phone model, then choose “Phone

Master reset

setup – WAP” and follow the instructions.

% 61 Settings.

The changes that you have made to settings and

The phone cannot be detected by

the content that you have added or edited, will be

deleted.

other users via Bluetooth

• If you select Reset settings, the changes that you

Possible cause: You have not turned Bluetooth on.

have made to settings will be deleted.

Solution: Make sure that Bluetooth is turned on and

• If you select Reset all, in addition to your changes

that your phone is visible to other users. % 67 To

to settings, all contacts, messages, personal data,

hide or show your phone when using Bluetooth.

and content that you have downloaded, received

I have problems synchronizing or

or edited will also be deleted.

 

transferring data between my phoneTo reset the phone
and my computer, when using the1 } Settings } the General tab } Master reset.
USB cable that came with the phone
2 } Reset settings or } Reset all.

Possible cause: The cable has not been properly

3 } Yes to continue.

detected and installed on your computer.

4 Enter the phone lock code (0000 or the new

The software that came with your phone has not

been properly installed on the computer.

code if you have changed it) } OK.

82

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