Troubleshooting |
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I cannot use the Internet/WAP | Solution: Go to www.SonyEricsson.com/support, | |
Possible cause: Your subscription does not include | choose your phone model, then choose “Product | |
data capability. | information” - “Getting started”. The guide | |
Solution: Please contact your network operator. | “Synchronizing the phone with a computer” | |
Possible cause: Internet settings are missing or | contains installation instructions and a | |
incorrect. | troubleshooting guide, that may assist you in | |
Solution: Go to www.SonyEricsson.com/support, | solving the problem. | |
choose your phone model, then choose “Phone | Master reset | |
setup – WAP” and follow the instructions. | ||
The changes that you have made to settings and | ||
The phone cannot be detected by | the content that you have added or edited, will be | |
deleted. | ||
other users via Bluetooth | • If you select Reset settings, the changes that you | |
Possible cause: You have not turned Bluetooth on. | have made to settings will be deleted. | |
Solution: Make sure that Bluetooth is turned on and | • If you select Reset all, in addition to your changes | |
to settings, all contacts, messages, personal data, | ||
and content that you have downloaded, received | ||
I have problems synchronizing or | or edited will also be deleted. | |
| ||
transferring data between my phone | To reset the phone | |
and my computer, when using the | 1 } Settings } the General tab } Master reset. | |
USB cable that came with the phone | ||
2 } Reset settings or } Reset all. | ||
Possible cause: The cable has not been properly | ||
3 } Yes to continue. | ||
detected and installed on your computer. | ||
4 Enter the phone lock code (0000 or the new | ||
The software that came with your phone has not | ||
been properly installed on the computer. | code if you have changed it) } OK. |
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This is the Internet version of the user's guide. © Print only for private use.