Troubleshooting

If you select Reset all, content such as melodies and

Wrong PIN/Wrong PIN2

Possible cause: You have entered your PIN or

pictures that you have downloaded, received or edited

PIN2 incorrectly.

is also deleted.

Solution: Enter the correct PIN or PIN2 } Yes.

Error messages

% 77 SIM card lock.

 

Insert SIMPIN blocked/PIN2 blocked

Possible cause: You have entered your PIN or

Possible cause: There is no SIM card in the phone

PIN2 code incorrectly three times in a row.

or you may have inserted it incorrectly.

Solution: To unblock, % 77 SIM card lock.

Solution: Insert a SIM card. % 6 To insert SIM

 

card and battery.

Codes do not match

Possible cause: The SIM card connectors need

Possible cause: The two codes that you have

cleaning.

entered do not match.

Solution: Remove the SIM card and clean it. Also

Solution: When you want to change a security code

check that the card is not damaged in a way that

(for example your PIN) you have to confirm the

may prevent connection to the phone connectors.

new code by entering exactly the same code again.

In that case, contact your network operator for

% 77 SIM card lock.

a new SIM card.

 

Insert correct SIM cardNo netw. coverage

Possible cause: Your phone is not receiving any

Possible cause: The phone is set to work only

radio signal, or the received signal is too weak.

with certain SIM cards.

Solution: Contact your network operator and make

Solution: Check if you are using the correct

sure that the network has coverage where you are.

operator SIM card for your phone.

If so, try to do a new search.

 

 

Possible cause: The SIM card is not working

 

properly.

 

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