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| Troubleshooting |
Solution: Make sure you attached the charger | The phone turns itself off | ||
correctly. Turn the phone on with the charger | Possible cause: The |
| button has been pushed |
| |||
attached. If the phone starts, restart the phone | unintentionally. |
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with no charger attached. | Solution: Turn on the automatic key lock, or lock | ||
I cannot charge the phone or battery | the keypad manually, % 77 Keypad lock. | ||
Possible cause: The battery connection is bad. | |||
capacity is low | Solution: Make sure the battery is inserted | ||
Possible cause: The charger is not properly | correctly, % 6 To insert SIM card and battery. | ||
connected to the phone. |
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Solution: Make sure that the charger connector | I cannot use SMS/text messages on | ||
clicks properly into place when connected. The | my phone |
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battery icon flashes when charging is in progress, | Possible cause: Settings are missing or incorrect. | ||
and stops when the battery is fully charged, | Solution: Contact your network operator to find out | ||
Possible cause: The battery connection is bad. |
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| |
Solution: Remove the battery and clean the | I cannot use MMS/picture messages | ||
connectors. You can use a soft brush, cloth or | |||
soaked with alcohol. Make sure that the battery is | on my phone |
|
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completely dry before you put it back. Check that | Possible cause: Your subscription does not include | ||
the battery connectors in the phone are undamaged. | data capability. |
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Possible cause: The battery is worn out and needs | Solution: Please contact your network operator. | ||
to be replaced. | Possible cause: Settings are missing or incorrect. | ||
Solution: Try another battery and charger for the | Solution: Go to www.SonyEricsson.com/support, | ||
same phone model, or visit your retailer and ask | choose your phone model, then choose “Phone | ||
them to verify if the battery and charger are | setup – MMS” and follow the instructions. | ||
working properly. |
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