Troubleshooting
Troubleshooting
If a problem occurs while operating the unit, follow the steps described below before consulting the nearest Sony dealer.
1 Check to see if the problem is listed in this “Troubleshooting” section.
2 Check the customer support site.
For customers in Europe:
You will find the latest support information and a FAQ at the web site.
3 If after steps 1 and 2 you still cannot solve the problem, consult your nearest Sony dealer.
If the problem persists after doing all of the above, consult your nearest Sony dealer.
How to reset the unit
It is usually unnecessary to reset this unit. However, on rare occasions, the unit enters an abnormal state and stops responding to button or
Power
The unit does not turn on.
Connect the power cord to the wall outlet firmly.
Disconnect the power cord from the wall outlet. After about a minute, reconnect the power cord and press the (power) button to turn on the unit.
It takes a while for the unit to turn off while “STANDBY” is displayed.
If the unit’s HDD has a large amount of recorded data, it will take a while before the unit turns off.
The unit does not turn off.
The (power) button may not respond while the unit is starting up.
If you disconnect the power cord from a wall outlet while the STANDBY indicator is lit up, the indicator may remain lit for a little while longer.
If the STANDBY indicator flashes |
|
Immediately unplug the power cord, and check |
|
the following items. |
|
If your unit has a voltage selector, is the |
|
voltage selector set to the correct voltage? |
|
Are you using only the supplied speakers? |
|
Is anything blocking the ventilation holes on |
|
the back of the unit? |
|
Is there a problem with the device connected |
|
to DMPORT or the connecting cable? |
|
After the STANDBY indicator stops flashing, |
|
reconnect the power cord, and turn on the unit. |
|
If the issue persists, contact your nearest Sony |
|
dealer. | 55GB |
|