Troubleshooting

Troubleshooting

My phone

Recharge or replace the battery.

 

 

I cannot

 

 

Make sure that your serial interface

does not

 

 

 

 

 

 

 

 

 

 

connect to

 

 

cable is connected to both your

turn On.

 

 

 

 

 

 

 

 

 

 

the modem.

 

 

phone and your computer. If the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

problem still exists, consult your

 

 

 

 

 

 

 

 

 

 

 

 

 

My phone

Check for Ringer Off (

 

) or Silent

 

 

 

 

computer’s euser’s guide.

 

 

 

 

 

 

 

 

does not ring

Mode (

 

 

 

) icons on the standby

 

 

 

 

 

s

when a call

screen.

 

 

 

I cannot

 

 

YouUmay need to configure your

is received.

 

 

 

 

 

 

 

 

 

 

receive a

 

 

l

 

 

 

 

 

 

 

 

 

 

 

 

phone manually to receive a data

 

 

 

 

 

 

 

 

 

 

 

 

 

a

 

 

 

 

 

 

 

 

 

 

 

data call.

icall.

 

 

 

 

 

 

 

 

 

 

My signal

This is a common occurrence.

 

 

 

c

strength

Transmitters are set in geographic

 

 

r

 

 

Make sure that your phone is still in

 

 

I amehaving

 

 

varies.

areas, and coverage is not 100% all

 

problems

 

 

Wireless Modem Operation by

 

of the time. Signal strength varies

m

m

 

 

checking your phone’s display. If

 

downloading

 

 

as you travel between cells.

 

information.

 

you travel to a region with a weak

 

 

 

 

 

 

 

 

o

 

 

 

 

signal, the connection can be

Speech

Reduce the volume of yourCspeaker

 

 

 

 

 

 

 

 

dropped. If this happens, you will

sounds

 

 

 

 

r

 

 

 

 

 

 

need to re-establish a connection to

by pressing the lower side volume

 

 

 

 

 

garbled or

key until the speech sounds clearer.

 

 

 

 

the internet once you have enough

 

 

 

 

 

fo

 

 

 

 

 

 

distorted.

 

 

 

 

t

 

 

 

 

 

 

signal strength.

 

o

 

 

 

 

 

 

 

 

N

 

 

 

 

 

 

 

 

 

 

 

I do not see

 

 

You are not in an area with strong

 

 

 

 

 

 

 

 

 

 

 

the WAP

 

 

enough service to establish a

 

 

 

 

 

 

 

 

 

 

 

icon.

 

 

modem connection.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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