| Troubleshooting |
Solution: Turn on the automatic keylock, or lock | Possible cause: Internet settings are missing or |
the keypad manually % 72 Keypad lock. | incorrect. |
Possible cause: The battery connection is bad. | Solution: Go to www.SonyEricsson.com, choose your |
Solution: Make sure the battery is inserted correctly | phone model, then choose “Phone setup – WAP” |
and follow the instructions % 58 Settings. | |
I cannot use SMS/text messages on | The phone cannot be detected by |
my phone | other users via Bluetooth |
Possible cause: Settings are missing or incorrect. | Possible cause: You have not turned Bluetooth on. |
Solution: Contact your network operator to find out | Solution: Make sure that Bluetooth is turned on and |
that your phone is visible to other users | |
I cannot use MMS/picture messages | I cannot synchronize or transfer data |
on my phone | between my phone and my computer, |
Possible cause: Your subscription does not include | when using the included USB cable |
data capability. | Possible cause: The cable has not been properly |
Solution: Please contact your network operator. | detected and installed on your computer. |
Possible cause: Settings are missing or incorrect. | The software that came with your phone has not |
Solution: Go to www.SonyEricsson.com, choose your | been properly installed on the computer. |
phone model, then choose “Phone setup – MMS” | Solution: Go to www.SonyEricsson.com, choose |
and follow the instructions % 58 Settings. | your phone model, then choose “Product |
I cannot use the Internet | information” - “Getting started”. The guide |
“Synchronizing the phone with a computer” | |
Possible cause: Your subscription does not include | contains installation instructions and a |
data capability. | troubleshooting guide, that may assist you in |
Solution: Please contact your network operator. | solving the problem. |
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