Troubleshooting

No netw. coveragePhone locked

Possible cause: Your phone is not receiving any

Possible cause: The phone is locked.

radio signal, or the received signal is too weak.

Solution: To unlock the phone % 72 Phone lock.

Solution: Contact your network operator and make

Phone lock code:

sure that the network has coverage where you are.

If so, try to do a new search.

Possible cause: The phone lock code is required.

Possible cause: The SIM card is not working

Solution: Enter the phone lock code. Your phone

properly.

comes with the default phone lock code 0000

Solution: Insert your SIM card in another phone.

% 72 Phone lock.

If you still get the same or a similar message,

PUK blocked

please contact your network operator.

Possible cause: The phone is not working properly.

Possible cause: You entered your PUK (personal

Solution: Insert your SIM card in another phone.

unblocking key) code incorrectly 10 times in a row.

If this works, it is probably the phone that is

Solution: Contact your network operator.

causing the problem. Please contact the nearest

"Charging, alien battery"

Sony Ericsson service location.

Possible cause: The battery that you are using is

 

Emerg. calls only

not a Sony Ericsson approved battery.

Possible cause: You are within range of a network,

Solution: % 82 Battery.

but you are not allowed to use it. However, in an

 

emergency, some network operators allow you to

 

call the emergency number 911 or 112.

 

Solution: You have to move to get a signal that is

 

strong enough. Contact your network operator and

 

make sure your subscription is ok %22 Emergency

 

calls.

 

 

77

This is the Internet version of the user's guide. © Print only for private use.