Sony Ericsson W710i - page 85

85Troubleshooting
Solution : Try another battery and
charger for the same phone model,
or visit your retailer and ask them to
verify if the battery and charger are
working properly.
Solution : Make sure the battery is
inserted correctly %
5 SIM card and
battery
.
I cannot use SMS/text messages on
my phone
Possible cause : Settings are missing
or incorrect.
Solution : Contact your netw ork
operator to find out the correct SMS
service center setting %
33 Text
messaging (SMS)
.
I cannot use MMS/picture messages
on my phone
Possible cause : Your subscription
does not include data capability.
Solution : Please contact your network
operator.
Possible cause : Settings are missing
or incorrect.
Solution : % 6 Help in your phone or go
to
www.sonyericsson.com/support ,
choose your phone model, then
choose
Phone setup – MMS and
follow the instructions %
66 Settings .
I cannot use the In ternet
Possible cause : Your subscription
does not include data capability.
Solution : Please contact your network
operator.
Possible cause : Internet settings are
missing or incorrect.
Solution : % 6 Help in your phone or go
to
www.sonyericsson.com/support ,
choose your phone model, then
choose “Phone setup – WAP” and
follow the instructions %
66 Settings .
The phone cannot be detected by
other users via Bluetooth™ wireless
technology
Possible cause : You have not turned
the Bluetooth™ function on.
Solution : Make sure that the
Bluetooth™ function is on and
visibility is se t to show phone
% 73 To receive an item .
I cannot synchronize or transfer
data between my phone and my
computer, when using the US B
cable provided
Possible cause : The cable has not
been properly installed and detected
on your computer. The software that
came with your phone has not been
properly installed on the computer.
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