Troubleshooting

I cannot use the Internet/WAPTo reset the phone

Possible cause: Your subscription does not include

1 } Settings } the General tab } Master reset.

data capability.

2 } Reset settings or } Reset all.

Solution: Please contact your network operator.

3 } Yes to continue.

Possible cause: Internet settings are missing

4 Enter the phone lock code (0000 or the new code

or incorrect.

if you have changed it) } OK.

Solution: Go to www.SonyEricsson.com/support,

 

choose your phone model, then choose “Phone

If you select Reset all, content such as melodies

setup — WAP” and follow the instructions.

and pictures that you have downloaded, received

% 56 Settings.

or edited is also deleted.

The phone cannot be detectedError messages
by other users via BluetoothInsert SIM

Possible cause: You have not turned Bluetooth on.

Solution: Make sure that Bluetooth is turned

Possible cause: There is no SIM card in the phone

on and that your phone is visible to other users.

or you may have inserted it incorrectly.

% 62 To hide or show your phone when using

Solution: Insert a SIM card. % 5 To insert SIM

Bluetooth.

card and battery.

Master reset

Possible cause: The SIM card connectors need

cleaning.

The changes that you have made to settings and the

Solution: Remove the SIM card and clean it. Also

content that you have added or edited, will be deleted.

check that the card is not damaged in a way that

• If you select Reset settings, the changes that you

may prevent connection to the phone connectors.

have made to settings will be deleted.

In that case, contact your network operator for

• If you select Reset all, in addition to your changes

a new SIM card.

to settings, all contacts, messages, personal data,

 

and content that you have downloaded, received

 

or edited will also be deleted.

 

 

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