Troubleshooting

 

Insert correct SIM cardNo netw. coverage

Possible cause: The phone is set to work only

Possible cause: Your phone is not receiving any

with certain SIM cards.

radio signal, or the received signal is too weak.

Solution: Check if you are using the correct operator

Solution: Contact your network operator and make

SIM card for your phone.

sure that the network has coverage where you are.

Wrong PIN/Wrong PIN2

If so, try to do a new search.

Possible cause: The SIM card is not working

Possible cause: You have entered your PIN

properly.

or PIN2 incorrectly.

Solution: Insert your SIM card in another phone.

Solution: Enter the correct PIN or PIN2

If you still get the same or a similar message, please

} Yes. % 70 SIM card lock.

contact your network operator.

PIN blocked/PIN2 blocked

Possible cause: The phone is not working properly.

Solution: Insert your SIM card in another phone.

Possible cause: You have entered your PIN

If this works, it is probably the phone that is causing

or PIN2 code incorrectly three times in a row.

the problem. Please contact the nearest

Solution: To unblock, % 70 SIM card lock.

Sony Ericsson service location.

Codes do not matchEmerg. calls only

Possible cause: The two codes that you have entered

Possible cause: You are within range of a network,

do not match.

but you are not allowed to use it. However,

Solution: When you want to change a security code

in an emergency, some network operators allow

(for example your PIN) you have to confirm the new

you to call the international emergency number 112.

code by entering exactly the same code again.

Solution: You have to move to get a signal that

% 70 SIM card lock.

is strong enough. Contact your network operator

 

and make sure your subscription is ok.

 

% 20 Emergency calls.

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