Spirit M1 Getting Help

6 Section 1A: Setting Up Service

Getting Help

Visitwww.sprint.com

You can go online to:

vAccess your accountinformation.

vCheck your minutes used (depending on your

SprintPCS service plan).

vView and pay your bill.

vMake your life easier by enrolling in SprintPCS online

billing and automatic payment.

vPurchase accessories.

vShop for the latestSprint phones.

vView available SprintPCS service plans and options.

vLearn more aboutthe Sprint Power Vision Network and

other greatproducts like Sprint PCS® Picture Mail, games,

ringers, screen savers, and more.

Reaching SprintCustomer Service

You can reach SprintCustomer Service many differentways:

vDial on your phone.

vSign on to your accountat www.sprint.com.

vCall us toll-free at1-888-211-4727 (Consumer customers)

or 1-888-788-4727(Business customers).

vWrite to us atSprint Customer Service, P.O. Box 8077,

London, KY 40742.

Contents

Main Table of Contents 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . .9 2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 2B. Controlling Your Phones Settings . . . . . . . . . . . . . . . . . .46 2C. Setting Your Phones Security . . . . . . . . . . . . . . . . . . . . . .79 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . .92 2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 2F.Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 2G. Using the Phones Calendar and Tools . . . . . . . . . . . . . .116 2H. Using Your Phones Voice Services . . . . . . . . . . . . . . . . .134 2I. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . .152 2J. Using SprintPCS Ready Link . . . . . . . . . . . . . . . . . . . . . .180 2K. Using the Built-In Media Player . . . . . . . . . . . . . . . . . . .205 Section 3: SprintPCS Service Features . . . . . . . . . . . . .227 3A. SprintPCS Service Features: The Basics . . . . . . . . . . . . .228 3B. SprintPCS Voice Command . . . . . . . . . . . . . . . . . . . . . . .246 Section 4: Safety and Warranty Information . . . . . . . .251 4A. ImportantSafety Information . . . . . . . . . . . . . . . . . . . .252 Page Welcome to Sprint Welcome and thank you for choosing Sprint. Introduction Page iv Your Phones Menu 2: Call History 1: Missed Alerts 3: Contacts 4: Messaging 5: On Demand v 6: Pictures * vi :Tools 8: Music 9: Media Player 0: Web 7: My Content #: Settings 1: Sounds viii 4: Ready Link 6: Location 5: Wireless Backup 3: Power Vision ix 8: Messaging 9: Security 7: Bluetooth x 10: Others xi IN USE MENU 11: Phone Info Page Page Section 1A Setting Up Service Getting Started With SprintPCS Service Determining if Your Phone is Already Activated Unlocking Your Phone 1. 2. 3. Setting Up Your Voicemail 1. 2. SprintPCS Account Passwords AccountPassword Voicemail Password SprintPCS Vision or Sprint Power Vision Password Getting Help Visitwww.sprint.com Reaching SprintCustomer Service Receiving Automated Billing Information Sprint411 SprintPCS Operator Services Page Section 2A Phone Basics FrontView of Your Phone Section 2A: Phone Basics 11 Key Functions Page Page Viewing the Display Screen Page Page Features of Your Phone Page Turning Your Phone On and Off Turning Your Phone On Turning Your Phone Off Using Your Phones Battery and Charger Battery Capacity Installing the Battery Removing the Battery 1. 2. Charging the Battery Using the Charger 1. 2. Navigating Through Phone Menus Selecting Menu Items 1. 2. 3. Backing Up Within a Menu Displaying Your Phone Number Making and Answering Calls Holding your Phone Making Calls 1. 2. 3. Dialing Options Answering Calls 1. 2. 1. 2. Page Answering a Roam Call With Call Guard Enabled Ending a Call Missed Call Notification 1. 2. Calling Emergency Numbers 1. 2. 3. 1. 2. 3. Enhanced 911 (E911) Information In-Call Options End-of-Call Options Saving a Phone Number Finding a Phone Number 1. 2. 3. Dialing and Saving Phone Numbers With Pauses Using Abbreviated Dialing 1. 2. Plus (+) Code Dialing 1. 2. Dialing From the Contacts List 1. 2. Using Speed Dialing Entering Text Selecting a Character InputMode 1. 2. Page Entering Characters Using T9 TextInput 1. 2. 3. Adding a Word to the T9 Database Customizing the T9 Settings 1. Entering Characters Using AlphabetMode * 1. 2. Section 2B Controlling Your Phones Settings Sound Settings Ringer Types Selecting Ringer Types for Incoming Calls 1. 2. 3. Selecting Ringer Types for SprintPCS Ready Link Calls Selecting Ringer Types for Voicemail or Calendar/Alarm Selecting Ringer Types for Messaging Selecting a Vibrate Pattern 1. 2. 3. Selecting a Tone Length 1. 2. Setting a Start-up/Power-off Tone Using Voice Prompt Setting Up Key Press Echo Adjusting the Phones Volume Settings Adjusting the AlertVolume Settings Adjusting the Phones Receiver Volume Adjusting the Application, Start-up/Power-off, or Key Beep Volume AlertNotification Silence All Display Settings Changing the TextGreeting Changing the BacklightTime Length Changing the Display Screen Animation Changing the Display for Incoming Calls Changing the Clock/Calendar Display for Standby Mode Changing the Screen Saver Power Save Mode 1. 2. 3. Customizing the User Interface 1. 2. Changing the Phones Menu Style Changing the Display for Area Name 1. Changing the Display for My Buddy Changing the TextFontSize Setting Return to Standby Mode Sleep Mode Location Settings 1. 2. 3. Messaging Settings Setting Message Notification 1. 2. Managing PresetMessages Setting Auto Delete Setting a Callback Number Adding a Customized Signature Setting the Delivery Receipt Setting Drafts Alert Setting the Speakerphone for SMS Voice Messaging Setting the Senders Name for SMS Voice Messaging Setting an AlertNotification for SMS Voice Messaging Airplane Mode TTY Use With SprintPCS Service 1. 2. 3. Wireless Backup Activating and Deactivating Wireless Backup Service 1. 2. 3. 4. Setting Wireless Backup Alert 1. Phone Setup Options My Favorites 1. 2. 3. 4. Auto-Answer Mode DisplayLanguage Setting AnyKey Answer Setting the Open/Close Flip Option Setting Power On to Alert 1. Setting the Key Guard 1. Setting Navigation Key Shortcuts 1. 2. 3. 4. Setting TextEntry Options 1. Setting Abbreviated Dialing 1. 2. 3. 4. Setting HeadsetMode Section 2C Setting Your Phones Security Accessing the Security Menu 1. 2. 2. Using Your Phones Lock Feature Locking Your Phone Unlocking Your Phone 1. 2. Changingthe Lock Code 2. Calling in Lock Mode Locking the Pictures Menu Lock Services Restricting Calls 2. 3. 4. Using Special Numbers 2. 3. 4. Erasing Phone Content 1. 2. 3. Resetting the Browser Resetting Favorites Resetting Your Phone Resetting Your Picture Mail Account Resetting DefaultSettings Resetting and Locking Your Phone Through SMS 2. Changing the Passcode Security Featuresfor Sprint PCS Vision Enabling and Disabling SprintPCS Vision Services 2. 1. 2. Controlling Your RoamingExperience Understanding Roaming Recognizing the Roaming Icon on the Display Screen Roaming on Other Digital Networks Checking for Voicemail Messages While Roaming SettingYour Phones Roam Mode SetMode 1. 2. Using Call Guard 1. 2. 1. Using Data Roam Guard 1. Section 2E Managing Call History Viewing History 1. CallHistory 2. Call History Options Making a Call FromCall History Saving a Phone Number FromCall History 1. 2. 3. 4. 5. Prepending a Phone NumberFrom Call History ErasingCall History Section 2F Using Contacts Addinga New Contacts Entry Assigning a Group Entry FindingContacts Entries Finding Names Finding Speed Dial Numbers Finding Group Entries Contacts Entry Options Contacts Adding a Phone Numberto a Contacts Entry Editing a ContactsEntrys Phone Number AssigningSpeed Dial Numbers Editinga Contacts Entry Assigning an Image to a Contacts Entry Selecting a Ringer Type for an Entry SecretContacts Entries Dialing SprintPCS Ser vices Section 2G Using the Phones Calendar and Tools Using Your Phones Calendar Displaying your Calendar Changing the Calendar Settings 1. 2. Adding an Eventto the Calendar 2. 3. 4. 5. EventAlerts EventAlert Menu Viewing Days Events 2. 3. EventList Options Going to a Specified Date Erasing a Days Events Purging Events Purging All Events 1. 2. Adding a Call Alarm to the Calendar 2. 3. 4. 5. Adding To Do ListItems Adding a To Do ListItem to the Schedule Using Your Phones Tools Using the Alarm Clock 1. 2. 3. 4. Using the Stopwatch 1. 2. Using the Countdown Timer 1. 2. 3. 4. World Clock 1. 2. Using the Calculator Updating Your Phone Connecting Your Phone to Your PC Calendar&Tools 1. 2. File Manager Accessing File Manager File Manager Icon Indication Opening Files in the File Manager Calendar&Tools 1. 2. 3. Using File Manager Options Sorting the Folder Contents Viewing Memory in File Manager Personal Information Management Section 2H Using Your Phones Voice Services Using Voice-Activated Dialing Making a Call Using Voice-Activated Dialing Programming Voice Dial Tags Reviewing Voice Dial Tags Erasing All Voice Dial Tags Using Automatic Speech Recognition VoiceServices Activating Automatic Speech Recognition Making a Voice Call by Using ASR 1. 2. 3. 4. 5. 6. Finding Contacts ListEntries Making a Call Using a Voice Tag Making International Calls by Using ASR Using DigitTraining Opening the Menu by Using ASR Making a SprintPCS Ready Link Call by Using ASR VoiceServices 1. 2. 3. Using the Voice Recorder Recording Voice Memos 1. 2. Reviewing Voice Memos Setting the Recording Guard 1. 2. 3. Voice Memo Options 1. Erasing Voice Memos Recording Call Memos Reviewing Call Memos Erasing Call Memos Setting Up Screen Call Activating Screen Call Selecting an Announcementfor Screen Call Recording Your Name for a Prerecorded Announcement Recording a Customized Announcement Reviewing an Announcement Erasing an Announcement Section 2I Using the Built-in Camera Taking Pictures 1. 2. 3. 4. 1. 2. 3. 4. Creating Your SprintPCS Picture Mail Password 1. 2. 3. Camera Mode Options Setting the Flash 1. 2. Setting the Self-Timer 1. 2. Taking Multiple Shots 1. 2. 3. 4. 5. Setting Autofocus Using the Zoom 1. 2. Selecting Camera Settings 2. Using the Settings & Info Menu 1. 2. 162 Section 2I: Using the Built-in Camera Camera Icon Indication Function Icons Details Recording Videos 1. 2. 3. 4. 5. Page Video Mode Options Selecting Camcorder Settings 1. 2. Section 2I: Using the Built-in Camera 167 Video Icon Indication Function Icons Details Storing Pictures and Videos In Phone Folder 1. 2. In Phone Folder Options Page Assigned Media Folder Sending SprintPCS Picture Mail Sending Pictures and Videos From the In Phone Folder 1. 2. 3. 4. Page Sending Pictures and Videos From Messaging Managing SprintPCS Picture Mail Using the SprintPCS Picture Mail Web Site 1. 2. Managing Online Pictures and Videos From Your Phone Uploading Pictures and Videos Downloading Your Online Pictures and Videos 1. 2. Accessing Online Picture and Video Options From Your Phone 1. 1. 2. 3. 4. Printing Pictures Directly From Your Phone 1. 2. 3. 4. 5. 6. Section 2J Using Sprint PCS Ready Link Getting Started With SprintPCS Ready Link Setting SprintPCS Ready Link Mode Preparing Your Phone for SprintPCS Ready Link Service Ready Link Call Alerts Making and Receiving a SprintPCS Ready Link Call Displaying the SprintPCS Ready Link List Selecting a Contacts List Makinga Sprint PCS Ready Link Call (One-to-One Call) 3. 4. 5. Making a SprintPCS Ready Link Call (Group Call) 3. 4. Making a SprintPCS Ready Link Call by Entering a Number Missed Call Notification for SprintPCS Receivinga Sprint PCS Ready Link Call 1. 2. 3. 4. SprintPCS Ready Link Options Adding and Editing Ready Link Contacts Copying an Entry to Your Personal Listor Personal Group List 3. 4. Saving a SprintPCS Ready Link Number 1. 2. Finding an Entry in the SprintPCS Ready Link List 2. Adding a New Contactto Your Personal List Adding a New Group to Your Personal Group List 2. 3. 4. 5. 6. Editing a Contactin Your Personal List Editing a Group in Your Personal Group List ErasingReady Link List Entries Erasing an Entry in Your Personal Lists Erasing a SprintPCS Ready Link List 1. 3. UpdatingSprint PCS Ready Link Lists Updating the Company Listand Personal List Managing SprintPCS Ready Link Settings Assigning Speed Dialing for SprintPCS Ready Link Entries 1. 2. 3. Restarting the Ready Link Service Setting Ready Link Guard Setting Ringer Types for SprintPCS Ready Link Calls Setting Ringer Volume for SprintPCS Setting Vibrate Pattern for SprintPCS Setting an AlertNotification for Sprint PCS Setting the Speakerphone for SprintPCS Setting the DefaultView of the Sprint PCS Ready Link List 2. 1. Page Section 2K Using the Built-In Media Player Your MultimediaChannel Options Accessing Your Media Players Channel Listings Playinga Video or Audio Clip 1. 2. 3. 1. 2. Media Folder Options MediaPlayer Playlists Page Playing Media Clips Using the External Control Key Multimedia FAQs 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Section 2L Using Bluetooth Turning Bluetooth On and Off 1. 2. UsingBluetooth 1. 2. Bluetooth Status Indicators Using the Bluetooth Settings Menu 1. 2. Bluetooth Settings: MyDeviceName 1. 2. 3. Bluetooth Settings: Visibility 1. 2. Using Bluetooth Bluetooth Settings: Voice Priority 1. 2. Bluetooth Settings: My Device Information Setting Auto-Accept 1. 2. 3. Bluetooth Profiles UsingBluetooth Page Pairing Bluetooth Devices Paired Devices Waiting for Request Using the Trusted Devices Options 1. 2. Printing Data via Bluetooth Sending Data via Bluetooth Page Section 3A Sprint PCS Service Features: The Basics Using Voicemail Setting UpYour Voicemail 1. 2. Voicemail Notification New Voicemail Message Alerts RetrievingYour Voicemail Messages Using One-Touch Message Access Using the Menu Keys on Your Phone to Access Your Messages Using a Phone Other Than Your Wireless Phone to Access Messages Voicemail Button Guide Voicemail Options Using ExpertMode 1. 2. 3. 4. Setting Up Group Distribution Lists SprintPCS Callback Voicemail-to-Voicemail Message Voicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Message Forwarding Voicemail-to-Voicemail ReceiptRequest Extended Absence Greeting Clearing the Message Icon Voicemail Menu Key 236 Section 3A: SprintPCS Service Features The Basics Using SMS TextMessaging SprintPCSService Composing SMS TextMessages 1. 2. 4. 5. 6. Accessing SMS TextMessages 1. 2. 3. Using PresetMessages Using SMS Voice Messaging Playing an SMS Voice Message Composing SMS Voice Messages Accessing SMS Voice Messages 1. 2. 3. Using Caller ID 1. 2. 3. Responding to Call Waiting Making a Three-Way Call Using Call Forwarding Section 3B Sprint PCS Voice Command Getting Started With SprintPCS Voice Command Voice Command Its Easy to GetStarted Creating Your Own Address Book Making a CallWith Sprint PCS Voice Command Voice Command 1. 2. 3. Accessing Information Using SprintPCS Voice Command 2. Page Section 4A Important Safety Information Section 4A: ImportantSafety Information 253 General Precautions Note: 254 Section 4A: ImportantSafety Information Maintaining Safe Use of and Access to Your Phone Do NotRely on Your Phone for Emergency Calls Using Your Phone While Driving Following Safety Guidelines Using Your Phone Near Other Electronic Devices Section 4A: ImportantSafety Information 255 Turning Off Your Phone Before Flying Turning Off Your Phone in Dangerous Areas Restricting Childrens Access to Your Phone Note: Using Your Phone With a Hearing Aid Device rating. Note: Section 4A: ImportantSafety Information 257 Getting the BestHearing Device Experience With Your Phone Caring for the Battery Protecting Your Battery 258 Section 4A: ImportantSafety Information - - Disposal of Lithium Ion (Li-Ion) Batteries Special Note: Section 4A: ImportantSafety Information 259 Radiofrequency (RF) Energy ImportantSafetyInformation Understanding How Your Phone Operates Knowing Radiofrequency Safety Body-Worn Operation Specific Absorption Rates (SAR) for Wireless Phones Cellular CDMA mode (Part22): PCS mode (Part24): FCC Radiofrequency Emission Section 4A: ImportantSafety Information 261 FCC Notice Note: 262 Section 4A: ImportantSafety Information Owners Record Phone Guide Proprietary Notice Section 4B Manufacturers Warranty Warranty 264 Section 4B: Warranty Manufacturers Warranty Manufacturers Limited Warranty SANYO FISHER COMPANY A. ONE (1) YEAR LIMITED WARRANTY: B . LIMITED WARRANTY ON REPAIRED/REPLACED PRODUCTS: Warranty Section 4B: Warranty 265 266 Section 4B: Warranty Index Page Index Page Notes Page Table of Contents Page Welcome to the next generation in wireless service. Sprint PCS Picture Mail Messaging Sprint TV Music Page Phone as Modem Themes Getting Started Your Us er Na me Finding Your User Name Launching a Data Connection The Sprint Power Vis ion Home Page Net Guard Data Connection Status and Indicators Navigating the Web Softkeys Scrolling Selecting Going Back Going Home Sprint PCS Picture Mail Taki ng P ict ure s Creating Your Sprint PCS Picture Mail Password 1. 2. Recording Videos 1. 2. 3. 4. 5. Sharing Sprint PCS Picture Mail Page Messaging Message Types Accessing Sprint PCS Mail 1. 2. Accessing Additional Email Providers 1. 2. 3. 4. Accessing Sprint Instant Messaging Accessing Wireless Chatrooms Accessing Wireless Chat Help Page Sprint TV Page The Sprint Music Store Accessing the Sprint Music Store 1. 2. 3. Purchasing and Downloading Music 1. 2. 3. Playing Music From the Sprint Music Store Accessing the Music Player 1. 2. 3. Backing Up Your Downloaded Music Files 1. 2. 3. SIRIUS MUSIC 1. 2. Streaming Music 1. 2. Page Accessing the Download Menus 1. 2. Selecting an Item to Download Downloading Content Downloading an Item 1. 2. Using My Content Manager 1. 2. Downloading Content 3. Page Games Purchasing and Downloading Games Playing Games Page Ringers Purchasing and Downloading Ringers 1. 2. 3. 4. Page Screen Savers Purchasing and Downloading Screen Savers 1. 2. 3. Web Web Using the Browser Menu Opening the Browser Menu Creating a Bookmark 1. 2. 3. Web Accessing a Bookmark Deleting a Bookmark Going to a Specific Web Site Reloading a Web Page Restarting the Web Browser On Demand On Demand Initializing Your On Demand Service Accessing On Demand Information On Demand Updating On Demand Information Page Page Setting Up a Data Connection With Your PC 1. 2. 3. 4. Phone as Modem 5. 6. Themes Themes Downloading Themes 1. 2. 3. Page Index Index