Troubleshooting

 

Operation

Possible Cause

What to Do

 

 

 

There is no power.

Check that the plug has been correctly inserted into the socket and that there is

 

The dryer does not start

 

electricity to the plug. Check house circuit breakers/fuses. Replace fuses or reset

 

 

breaker. Washer should have separate outlet.

 

 

 

 

 

The door is open.

Close the door.

 

 

The Delay Start has been

Move the program selector knob (A) to one of the Reset positions to cancel the

 

 

programmed (p. 14).

program. Then reset the controls without setting the delay start.

 

 

Water supply turned off, kinked.

Turn both hot and cold faucets fully ON. Make sure hoses are not kinked or pinched.

 

 

The controls are not set properly

Make sure that the program selector knob (A) is set to a Dry position and that the Dry

 

 

(p. 15).

Time knob (C) is set to your desired dry time.

 

 

 

 

 

 

 

End of drain hose is under water.

Make sure that the drain hose is positioned properly (p. 5).

 

 

The drain pump is obstructed.

Follow the "When Needed, Check the Pump" directions (p. 17) to remove any debris

 

 

(p. 17)

from the pumps pre-chamber.

 

 

The drum has been overloaded

Follow the "Choosing A Load" (p. 12) instructions in this manual for recommended load

 

The dryer does not dry

(p. 12).

sizes for drying.

 

properly

The cold water tap is turned OFF.

Turn the cold water tap ON. Cold water is essential to your machine's condensing

 

 

 

drying process.

 

 

Continual oversudsing from

Always use the correct amount of fabric softener and low-sudsing detergent. Over

 

Dryer performance has

using too much/wrong kind of

time, continual over-sudsing can clog up the condensing chamber and fan blower with

 

laundry aids (p. 10).

lint particles and reduce drying efficiency. If needed, an internal condenser cleaning kit

 

decreased over time

 

 

is available from Splendide for purchase with instructions. NOTE: The interior of the

 

 

 

machine should be cleaned periodically by a qualified service technician.

 

 

 

 

 

 

Washing is too long.

Excess wash time may create lint. Select a shorter wash cycle (p. 9).

 

Lint or residue on clothing

Detergent not dissolving.

Try a liquid detergent and/or use a warmer temperature setting.

 

 

Overloading (p. 12).

Make sure the drum is not overloaded. For wash loads, you should be able to close

 

 

 

the door easily; items should not be tightly packed.

 

Stains on the load

A fabric softener dispensing ball

Dispensing balls will not operate correctly in this machine. Add liquid fabric softener to

 

was used.

the fabric softener compartment.

 

 

Powdered detergent in low spin.

Consider using liquid detergent in wash cycles with low spin.

 

 

Large load in Express wash.

For best results, use Express wash for small, lightly soiled loads.

 

 

Incorrect sorting (p. 10).

Avoid mixing heavy fabrics with light fabrics.

 

 

Overloading (p. 12).

Load your dryer so clothes have enough room to move freely in the drum while drying.

 

Wrinkling

Incorrect wash cycle (p. 9).

Match cycle selection to type of fabric you are using. Repeated washing in water that

 

 

is too hot may cause wrinkling.

 

 

Clothes matted to drum after

Use the recommended amount of fabric softener during the wash cycle.

 

 

Spin (p. 10).

 

 

 

 

 

 

 

If You Need Service

Every Splendide washer-dryer comes with a Limited Warranty. Please read the Limited Warranty Statement that came separately with your machine for complete details. You’ll find many answers to common problems in the “Avoid Service Checklist” section of this manual. If you review this section first, you may not need to call for service at all. NOTE: You will be charged for a service call while the appliance is under warranty if the problems are not caused by defective workmanship or materials.

If you do need service, you can relax knowing that help is only a phone call away. Call our Splendide Technical Service/Assistance Department toll-free at 1-800-356-0766 Monday-Friday 8:00AM-5:00PM Pacific Time.

Please have the model number and serial number of your washer-dryer ready when you call.

"Knowledgeable Splendide Service Technicians are just a phone call away!"

19

Page 20
Image 20
Splendide 6200 installation instructions If You Need Service, Dryer does not start