Activate Your Phone

Activate Your Phone

If you purchased your phone at a Sprint Store, it is probably activated and ready to use.

If you received your phone in the mail, and it is for a new Sprint account or a new line of service, your phone is designed to activate automatically when you first turn it on. To confirm your activation, make a phone call.

If you received your phone in the mail and it is going to be activated on an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone.

Activate on your computer:

Go to sprint.com/activate and follow the instructions.

Activate on your phone:

Note: For security reasons, you will need your Sprint phone number and PIN to use this activation method.

1.Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.

Note: Your phone will need to complete one hands-free activation attempt before you can continue.

2.Tap Activate to override auto-activation and start the manual activation wizard.

Note: If you don’t override Hands-Free Activation, your phone will attempt to auto-activate fve times. Wait for Retry to appear on your screen. Tap Retry and then tap Activate.

3.Follow the on-screen prompts to complete the activation process.

4.After you have completed the wizard, make a phone call to confirm your activation.

If your phone is still not activated, contact Sprint Customer Service at 1-888-211-4727 for assistance.

Get Ready

visit sprint.com/support for complete user guide

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Sprint Nextel 4G LTE manual Activate Your Phone, Activate on your computer Activate on your phone