Get Ready
visit sprint.com/support for complete user guide 3
Activate Your Phone
• If you purchased your phone at a Sprint Store, it
is probably activated and ready to use.
• If you received your phone in the mail, and it is
for a new Sprint account or a new line of service,
your phone is designed to activate automatically
when you first turn it on. To confirm your
activation, make a phone call.
• If you received your phone in the mail and it is
going to be activated on an existing number on
your account (you’re swapping phones), you can
activate on your computer online or directly on
your phone.
Activate on your computer:
• Go to sprint.com/activate and follow the
instructions.
Activate on your phone:
Note: For security reasons, you will need your Sprint
phone number and PIN to use this activation
method.
1. Turn on your new phone. (Make sure the old one
is turned off.) Your phone will automatically
attempt Hands-Free Activation.
Note: Your phone will need to complete one
hands-free activation attempt before you can
continue.
2. Tap Activate to override auto-activation and start
the manual activation wizard.
Note: If you don’t override Hands-Free Activation,
your phone will attempt to auto-activate five times.
Wait for Retry to appear on your screen. Tap Retry
and then tap Activate.
3. Follow the on-screen prompts to complete the
activation process.
4. After you have completed the wizard, make a
phone call to confirm your activation.
If your phone is still not activated, contact Sprint
Customer Service at 1-888-211-4727 for
assistance.
Activate Your Phone