Getting Help

Visit www.sprint.com

You can go online to:

Access your account information

Check your minutes used (depending on your Sprint PCS service plan)

View and pay your bill

Make your life easier by enrolling in Sprint PCS online billing and automatic payment

Purchase accessories

Shop for the latest phones

View available Sprint PCS service plans and options

Learn more about Sprint Power Vision, Sprint PCS Vision, and other great products like Sprint PCS Picture Mail, games, ringers, screen savers, and more

ReachingSprintCustomerService

You can reach Sprint Customer Service many different ways:

Dial Shift

ABC

on your phone.

Sign on to your account at www.sprint.com.

Call us toll-free at 1-888-211-4727(Consumer customers) or 1-888-788-4727(Business customers).

Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

6Section 1A: Setting Up Service

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Sprint Nextel SCP-8400 manual Getting Help, ReachingSprintCustomerService

Contents

Phone User Guide Table of Contents 2C. Setting Your Phone’s Security 139 116129 152 2L. Using Your Phone’s Built-In Media Player 2M. Using Bluetooth Safety and Warranty Information 258 Welcome to Sprint Welcome and thank you for choosing Sprint Introduction Your Phone Send Message ServicesOutgoing Incoming Missed Recent Calls Erase History Iii Order Prints Settings & Info Camera Camcorder Picture Mail My Albums Assigned Media Update Phone More Tools Voice ServicesBluetooth Calendar USB Connection MicroSD Sounds Display Location Power VisionReady Link Vii Security BluetoothMessaging Viii Others Phone InfoPage Getting Started Setting Up Service Setting Up ServiceThis Section UnlockingYourPhone DeterminingifYourPhoneisAlreadyActivatedTounlockyourphone,followtheseeasysteps Tosetupyourvoicemail Setting UpYourVoicemailVoicemail Passcode SprintPCSVisionorSprintPowerVisionPassword SprintPCS AccountPasswordsAccount Password VoicemailPassword 888-211-4PCS4727 ReachingSprintCustomerService Getting Help Sprint411 ToaccessautomatedinvoicinginformationReceivingAutomatedInvoicingInformation TocallSprint411 SprintPCSOperatorServices ToaccessSprintPCSOperatorServices Your Phone Your Phone The Basics Your Phone The Basics FrontView ofYour Phone Phone Basics Key Functions SideCallKey lets you place calls without opening the phone Your Phone The Basics Viewing the Display Screen Your Phone The Basics Indicates 1-beep feature is set Features ofYour Phone Phone Basics TurningYourPhoneOff TurningYour Phone On and OffTurningYourPhoneOn Toturnyourphoneon UsingYour Phone’s Battery and Charger BatteryCapacity ToinstalltheLi-Ionbattery InstallingtheBatteryRemovingtheBattery Toremoveyourbattery UsingtheCharger ChargingtheBatteryTousethetravelchargerprovidedwithyourphone Changing the Facemask InstallingtheFacemaskRemovingtheFacemask NavigatingThrough Phone Menus SelectingMenuItems Togotothepreviousmenu DisplayingYour Phone NumberBackingUpWithinaMenu Toreturntostandbymode Making Calls TomakeacallusingyourkeypadMaking and Answering Calls Important To maximize Dialing Options Toansweranincomingcallwiththephoneopen Answering CallsToansweranincomingcallwiththephoneclosed Answer or AnswerSpeaker to answer the call TosetAnsweronHold AnsweringaRoamCallWithCallGuardEnabledSettingAnsweronHold Toresumethecall Todisconnectacallwhenyouarefinished UsingtheSpeakerphoneEndingaCall Toturnthespeakerphoneonduringacall MutingaCall ChangingtheRingerVolumeAdjustingVolumeDuringaConversation Tomuteacall TocalltheMissedCallentry Missed Call NotificationCalling Emergency Numbers TodisplayaMissedCallentryfromstandbymode Select ExitEmergency ToexitEmergencymodeToselectEmergencymodeoptions In-Call Options End-of-Call Options Transfer AudioTotransferaudioduringacall Saving a Phone Number Tosaveanumberfromstandbymode Dialing and Saving Phone NumbersWith Pauses Finding a Phone NumberTofindaphonenumber Plus + Code Dialing TomakeacallusingPlusCodeDialingTodialorsavephonenumberswithpauses TodialdirectlyfromaContactsentry Using Speed DialingDialing From the Contacts List Select ContactsFind/AddEntry ToplaceacallusingAbbreviatedDialing Using Abbreviated DialingTousespeeddialforSprintPCSReadyLinkcalls Selecting a Character InputMode EnteringTextTochangethecharacterinputmode Entering Characters UsingT9TextInput ToenterawordusingT9TextInput Phone Basics Tosetthedefaultinputmode SettingtheDefaultInputModeSelect SettingsOthersTextEntryDefaultInput Entering Characters by Using AlphabetMode Press and hold To delete an entire entry Controlling Your Phone’s Settings Controlling Your Phone’s Settings SelectingRingerTypesforVoiceCalls Sound SettingsRingerTypes Toselectaringertypeforvoicecalls SelectingRingerTypesforSprintPCSReadyLinkCalls SelectingRingerTypesforVoicemailorCalendar/AlarmSelectingRingerTypesforMessaging Toselectavibratepattern Selecting aTone LengthSelectingaVibratePattern Toselectatonelength UsingVoice Prompt Setting a Start-up/Power-offToneSetting Up Key Press Echo Toadjusttheearpieceorspeakervolume Adjusting the Phone’sVolume SettingsToadjustyourphone’svolumesettings Toadjusttheapplicationvolume Alert Notification Select SettingsSoundsAlertsTosetalerts ToactivateSilenceAll Silence AllTodeactivateSilenceAll Changing theTextGreeting Display SettingsChanging the BacklightTime Length Tochangetheanimationdisplay Changing the Display Screen AnimationChanging the Display for Incoming Calls Tochangetheincomingcallsdisplay Changing the Display for Area Name Changing the Clock/Calendar Display for Standby ModeSelect SettingsDisplayOthersMatchAreaCode Tosetyourareanamedisplay Tochangethescreensaver Changing the Screen SaverChanging the Display for My Buddy ToactivateordeactivateMyBuddy Tochangethetextfontsize Changing theTextFontSizeChanging the Background Tochangethedisplay’sbackground Power Save Mode Setting Return to Standby ModeSleep Mode Tosetthisfeature Location Settings Toenableyourphone’sLocationfeature SettingtheMessageNotificationDisplay Messaging SettingsTosetthemessagenotificationdisplay Tochangethelanguageofthepresetmessages ManagingPresetMessagesToeditapresetmessage Select SettingsMessagingPresetMsgs Tosetthecallbacknumber SettingaCallbackNumberAddingaCustomizedSignature Toaddacustomizedsignaturetoeachsentmessage SettingtheSpeakerphoneforSMSVoiceMessaging SettingDraftsAlertSettingtheSender’sNameforSMSVoiceMessaging TosetalertforSMSVoicemessaging Airplane ModeSettinganAlertNotificationforSMSVoiceMessaging TosetyourphonetoAirplaneMode TTY UseWith SprintPCS Service ToturnTTY modeonoroff Your Phone’s Settings ToactivateWireless Backup service Wireless BackupActivating and DeactivatingWireless Backup Service Select ContactsWirelessBackup TosetWirelessBackupalert SettingWireless Backup AlertTodeactivateWirelessBackupservice Select ContactsWirelessBackupAlert Toassignyourshortcutkey Phone Setup OptionsShortcutMy Favorites Toedittheshortcut Setting Any Key Answer Auto-Answer ModeDisplay Language Select SettingsOthersOpen/CloseFlip Setting the Open/Close Flip OptionToactivatetheOpenFlipfeature ToactivatetheCloseFlipfeature Select Settings Others PowerOn toAlert Setting Power On to AlertToturn Power On to Alertonoroff Changing the Phone’s Menu Style Changing the Main LCD Background Setting the Side Key GuardSelect SettingsOthersSideKeyGuard TochangetheMainLCDdisplay’sbackground Select SettingsOthersTextEntry SettingTextEntry OptionsTosetyourtextentryoptions Select SettingsOthersAbbrev.Dial Setting Abbreviated DialingTosetAbbreviatedDialing Tosetheadsetmode Setting HeadsetModeToconnecttheheadset Tosetthesoundmode Changing the DisplayThemes Select Settings Display ThemesCustomizing the User Interface To change the display themes Setting Your Phone’s Security Your Phone’s Security UsingYour Phone’s Lock Feature Accessing the Security MenuLockingYour Phone Changing the Lock Code UnlockingYour PhoneLocking the Pictures Menu Toactivatelockservices Lock ServicesCalling in Lock Mode Select VoiceCalls, PowerVision, or ReadyLink Torestrictcalls Restricting CallsSelect OthersLimitUse Select OutgoingCalls or IncomingCalls Using Special Numbers Toaddorreplaceaspecialnumber Erasing Phone Content Toerasephonecontent Toresetthebrowser Resetting the BrowserResetting Favorites Toresetfavorites Toresetyourphone ResettingYour PhoneResettingYour Picture Mail Account ToresetyourPictureMailaccount Toresetdefaultsettings Resetting DefaultSettingsSelect Erase/ResetDefaultSettings. a disclaimer appears ToenablelockingyourphonethroughSMS Resetting and LockingYour Phone Through SMSSelect OthersFoundMeReset/LockEnable TodisableSprintPCSVisionservices Security Features for SprintPCSVisionEnabling and Disabling SprintPCSVision Services ToenableSprintPCSVisionservices Controlling Your Roaming Experience RoamingonOtherDigitalNetworks Understanding RoamingRecognizingtheRoamingIconontheDisplayScreen Controlling Your Roaming Experience CheckingforVoicemailMessagesWhileRoaming Tocheckyourvoicemailwhileroaming Select SettingsOthersRoamingSetMode SettingYour Phone’s Roam ModeSet Mode Tosetyourphone’sroammode ToturnCallGuardonoroff Using Call GuardSelect SettingsOthersRoamingCallGuard ToplaceroamingcallswithCallGuardon ToaccessdataserviceswithDataRoamGuardactivated Using Data Roam GuardTochangeyourDataRoamGuardsettings ToanswerincomingroamingcallswithCallGuardon Managing Call History ToviewaCallHistoryentry Viewing HistoryManaging Call History Call History Options 101 ToplaceacallfromCallHistory Making a Call From Call HistoryPress Options right softkey Call or CallSpeakerOn TosaveaphonenumberfromCallHistory 103 ToprependaphonenumberfromCallHistory Prepending a Phone Number From Call HistoryErasing Call History ToeraseCallHistory Using Contacts 105 Assigning a Group Entry Using ContactsAdding a New Contacts Entry Toaddanewentry Toassignacontacttoagroup Finding Contacts EntriesFindingNames TofindContactsentriesbyname FindingGroupEntries Contacts ListOptionsFindingSpeedDialNumbers Tofindphonenumbersyouhavestoredinspeeddiallocations Contacts Entry Options 109 Toaddaphonenumbertoanentry Editing a Contacts EntryTomakechangestoanentry Select ContactsSpeedDial#s Assigning Speed Dial NumbersToassignaspeeddialnumber 111 Toeraseaselectedentry Erasing a Contacts Entry From the ListAssigning an Image to a Contacts Entry Press Options right softkey EraseContactYes To selecta ringer type for an entry Selecting a RingerType for an Entry113 Tomakeanentrysecret SecretContacts EntriesTomakeanentrypublic Todialaservicefromstandbymodeusingyourkeypad Dialing SprintPCS ServicesTodialaservicefromyourContacts 115 Using the Phone’s Calendar and Tools Using the Phone’s Calendar and Tools Toaddanevent UsingYour Phone’s CalendarAdding an Eventto the Calendar Press Options right softkey AddEventSchedule Event Alert Menu TosilencethealarmEvent Alerts Viewing Events Erasing a Day’s Events Going to a Specified DatePurging All Events Toaddacallalarmtothecalendar Using the Call Alarm FeatureAdding a Call Alarm to the Calendar Press Options right softkey AddEventCallAlarm Call Alarm Menu AddingTo Do ListItems Adding aTo Do ListItem to the Calendar ToaddaToDoListitemtothecalendar Tousethealarmclock UsingYour Phone’sToolsUsing the Alarm Clock Select ToolsMoreToolsAlarmClock Tostartthestopwatch Using the StopwatchTostopthealarm Torecordalaptimewhilethestopwatchisrunning Select ToolsMoreToolsCountdown Using the CountdownTimerTousethecountdowntimer SnoozeInterval, or SnoozeTimes Tousethecalculator Using the CalculatorWorld Clock Toviewthetimeindifferentlocations UpdatingYour Phone ToupdateyourphonethroughtheToolsmenuSelect ToolsUpdatePhone 127 Finding Icon Definitions Personal Information ManagementDisplayingYour User Address Displaying theVersion Information Using Your Phone’s Voice Services 129 Using Your Phone’s Voice Services UsingVoice-Activated DialingMaking a Call Using Voice-Activated Dialing ProgrammingVoiceTags Todisplayvoicetagoptions VoiceTag Options131 Using theVoice Recorder RecordingVoice Memos Toplaythevoicememosyouhaverecorded ReviewingVoice MemosSelecting the Storage Area forVoice Memos Toselectthestorageareaforvoicememos Toeraseanindividualvoicememo Setting the Recording GuardErasingVoice Memos Toeraseallvoicememos Todisplaythevoicerecorderoptions Voice Recorder Options135 Activating Screen Call Setting Up Screen CallSelecting an Announcementfor Screen Call Torecordyourname RecordingYour Name for a Prerecorded AnnouncementRecording a Customized Announcement Torecordanannouncement Toreviewanannouncement Reviewing an AnnouncementErasing an Announcement Toeraseanannouncement Using the microSD Card 139 Using the microSD Card UsingYour Phone’s microSD Card and AdapterUsing the microSD Card InsertingthemicroSDCard ToremovethemicroSDcardfromyourphone RemovingthemicroSDCard141 MicroSDIconIndications StatusIcon Meaning ToremovethemicroSDcardfromthemicroSDadapter Using the microSD AdapterToinsertthemicroSDcardintothemicroSDadapter 143 Viewing Memory in the microSD Card MicroSD SettingsCreating Folders in the microSD Card TocreatefoldersinthemicroSDcard ToformatyourmicroSDcard Formatting the microSD Card145 MicroSD Files ToaccessthemicroSDfilesDisplayingYour microSD Files Select ToolsmicroSDmicroSDFiles TobackupyourContactsdatatothemicroSDBacking UpYour Contacts Data to the microSD Furtheroptionsavailableare To setup the Dpof Select Standard Print or Index Print TocleartheDPOFprintorder Clearing the Dpof PrintOrderReviewing an Order Summary Toreviewanordersummary ToconnectyourphonetoyourPC ConnectingYour Phone toYour PCToremovetheconnection 151 Using Your Phone’s Built-in Camera Using Your Phone’s Built-in Camera Totakeapicturewiththephoneopen Taking Pictures153 Totakeapicturewiththephoneclosed Select PicturesMyAlbumsOnlineAlbums CreatingYour SprintPCS Picture Mail PasswordTocreateyourSprintPCSPictureMailpassword 155 Camera Mode Options Toactivatetheflash UsingtheMacro/NormalSwitchSettingtheFlash 157 Toactivatetheself-timer SettingtheSelf-TimerTocanceltheself-timerafterithasstarted Totakeastitchshot UsingtheZoomTakingStitchShots Tousethezoom Toselectyourcamerasettings SettingYour Favorite ModeSelecting Camera Settings Tosetyourfavoritemode Select PicturesSettings&Info Using the Settings & Info MenuToaccessthesettingsandinfomenu 161 Function CameraIconIndicationDetails Torecordavideo RecordingVideos163 Totakeavideowiththephoneclosed Select Camcorder Video Mode Options 165 Selecting Camcorder Settings Toselectyourcamcordersettings VideoIconIndication 167 Selecting the Storage Area Select PicturesSettings&InfoAutoSavetoStoring Pictures andVideos Toselectthestoragearea ToreviewyourstoreddatainthemicroSD Phone FolderMicroSD Picture andVideo Folder Select PicturesMyAlbumsInmicroSD Phone Folder and microSD Files Options Select ToolsAssignedMedia Assigned Media FolderTosaveapictureorvideototheAssignedMediafolder 171 TosendpicturesfromtheInPhonefolder Sending SprintPCS Picture MailSendingPicturesandVideosFromtheInPhoneFolder Select PicturesMyAlbumsInPhone 173 TosendpicturesandvideosfromtheMessagingmenu Sending Pictures andVideos From MessagingSelect InPhone, InmicroSD, or OnlineAlbums Managing SprintPCS Picture Mail Using the SprintPCS Picture MailWeb SiteToaccesstheSprintPCSPictureMailWebsite 175 Toviewyouronlinepicturesandvideosfromyourphone Managing Online Pictures andVideos From Your PhoneUploading Pictures andVideos Touploadpicturesandvideos DownloadingYour Online Pictures andVideos 177 Accessing Online Picture andVideo Options From Your Phone ToaccessyouronlinePictureandVideooptionsfromyourphone ToaccessyourOnlineAlbumsoptionsfromyourphone 179 Toprintpicturesdirectlyfromyourphone Select ToolsUSBConnectionPictBridge 181 Using Sprint PCS Ready Link Using Sprint PCS Ready Link ToenableordisableSprintPCSReadyLinkmode Setting SprintPCS Ready Link Mode183 PreparingYour Phone for SprintPCS Ready Link Service Ready Link Call Alerts MainLCDDisplayDuringaReadyLinkCall 185 Displaying the SprintPCS Ready Link List Making and Receiving a SprintPCS Ready Link CallSelecting a Contacts List ToplaceaSprintPCSReadyLinkcallbyselectingacontact Making a SprintPCS Ready Link Call One-to-One Call187 Using Sprint PCS Ready Link ToplaceaSprintPCSReadyLinkGroupcall Making a SprintPCS Ready Link Call Group Call189 Making a SprintPCS Ready Link Call by Entering a Number ToplaceaSprintPCSReadyLinkcallbyenteringanumber TodisplaytheMissedReadyLinkCalllog Missed Call Notification for SprintPCS Ready Link CallsTocallthelastMissedSprintPCSReadyLinkcall 191 Receiving a SprintPCS Ready Link Call ToreceiveaSprintPCSReadyLinkcall SprintPCS Ready Link Options 193 Copying an Entry toYour Personal Listor Personal Group List TocopyanentryfromtheSprintPCSReadyLinkList Tosavethenumberfromtheendcalldisplay Saving a SprintPCS Ready Link NumberFinding an Entry in the SprintPCS Ready Link List TofindaSprintPCSReadyLinkentry ToaddanewSprintPCSReadyLinkcontact Adding a New ContacttoYour Personal ListSelect Goto left softkey PersonalListAddContact Select Goto left softkey PersonalGrps.AddGroup Adding a New Group toYour Personal Group ListToaddanewSprintPCSReadyLinkgroupentry 197 Editing a ContactinYour Personal List ToeditaPersonalListcontact Toeditagroup Editing a Group inYour Personal Group List199 Erasing an Entry inYour Personal Listor Personal Group List EraseGroup appears when you select PersonalGrpsErasing Ready Link ListEntries Toeraseacontactoragroup Updating the Company Listand Personal List Select SettingsReadyLinkListUpdateErasing a SprintPCS Ready Link List ToeraseaSprintPCSReadyLinkList ToassignspeeddialnumberstoSprintPCSReadyLinkentries Assigning Speed Dialing for SprintPCS Ready Link EntriesTousespeeddialforaSprintPCSReadyLinkentry To setthe Ready Link Guard Setting Ready Link GuardTo restartthe SprintPCS Ready Link service To selecta ringer type for SprintPCS Ready Link calls Toadjustthefloortonevolume SettingVibrate Pattern for SprintPCS Ready Link CallsSetting an AlertNotification for SprintPCS Ready Link Calls ToselectavibratepatternforSprintPCSReadyLinkcalls Setting the DefaultView of the SprintPCS Ready Link List Setting the Speakerphone for SprintPCS Ready Link CallsSetting the Floor Display of the SprintPCS Ready Link Calls Using Your Phone’s Built-In Media Player Using Your Phone’s Built-in Media Player Your Multimedia Channel Options 207 AccessingYour Media Player’s Channel Listings ToaccessyourmediaplayerandChannelListings Toselectandplayamediaclip Playing aVideo or Audio Clip209 Multimedia FAQs ArethevideosthatI’mviewinglivevideos? 211 HowcanIcancelserviceifIdecideIdon’twantit? Using Bluetooth 213 ToturnBluetoothon Turning Bluetooth On and OffBluetoothStatusIndicators ToturnBluetoothoff ToaccesstheBluetoothSettingsmenu Using the Bluetooth Settings MenuBluetooth Settings My Bluetooth Name TosetaBluetoothnameforyourphone Todisplayyourphone’sBluetoothInformation Bluetooth Settings My Bluetooth InformationBluetooth SettingsVisibility Press SettingsBluetoothMyDeviceInfo Press SettingsBluetoothPermissions Bluetooth SettingsVoice PriorityBluetooth Settings Permissions Tosetthevoicepriority Bluetooth Profiles PairedDevices Pairing Bluetooth DevicesTopairyourphonewithanotherBluetoothdevice WaitingforRequest Using theTrusted Devices Options Tousethetrusteddevicesoptions Sending an Item Sending Data via BluetoothSelect ToolsBluetooth Tosendanitem Sending a Contact Tosendacontact Sprint PCS Service Features Sprint PCS Service Features Basics Sprint PCS Service Features The Basics Setting UpYourVoicemail UsingVoicemail225 Tocallyourvoicemail Voicemail NotificationNewVoicemail Message Alerts TodisplayyourMissedLog RetrievingYourVoicemail Messages UsingOne-TouchMessageAccess227 VoicemailButtonGuide UsingExpertModeVoicemail Options ToturnExpertModeonoroff Voicemail-to-VoicemailMessage SettingUpGroupDistributionListsSprintPCSCallback 229 Voicemail-to-VoicemailMessageForwarding Voicemail-to-VoicemailMessageReplyVoicemail-to-VoicemailReceiptRequest Tocleartheiconfromthedisplayscreen Clearing the Message IconExtendedAbsenceGreeting Select MessagingVoicemailClearCount Voicemail Menu Key TocomposeanSMSTextmessage Using SMSTextMessagingComposing SMSTextMessages 233 Email to enter the recipient’s email address Accessing SMSTextMessages Editing PresetMessages ToplayanSMSVoicemessagefromthemainmenu Using SMSVoice MessagingPlaying an SMSVoice Message Select MessagingVoiceSMS Accessing SMSVoice Messages Composing SMSVoice Messages Using Caller ID Press Shift Torespondtoanincomingcallwhileyou’reonacall ToswitchbacktothefirstcallerResponding to CallWaiting 239 Making aThree-Way Call TomakeaThree-WayCall TodeactivateCallForwarding Using Call ForwardingToactivateCallForwarding 241 Sprint PCS Voice Command Sprint PCS Voice Command It’s EasytoGetStarted Getting StartedWith Sprint PCS Voice Command243 CreatingYour Own Address Book TomakeacallwithSprintPCSVoiceCommand Making a CallWith SprintPCS Voice Command245 Accessing Information Using Sprint PCSVoice Command To access information using SprintPCSVoice Command Safety and Warranty Information Important Safety Information Important Safety Information Important Safety Information General PrecautionsMaintaining Safe Use of and Access to Your Phone DoNotRelyonYourPhoneforEmergencyCalls UsingYourPhoneNearOtherElectronicDevices UsingYourPhoneWhileDrivingFollowingSafetyGuidelines TurningOffYourPhoneBeforeFlying TurningOffYourPhoneinDangerousAreas RestrictingChildren’sAccesstoYourPhone251 UsingYourPhoneWithaHearingAidDevice SanyohasanM4rating Select Settings Display Backlight Caring for the BatterySelect Settings Display Backlight Select MainLCD or SubLCD ProtectingYourBattery DisposalofLithiumIonLi-IonBatteries KnowingRadiofrequencySafetyRadiofrequency RF Energy UnderstandingHowYourPhoneOperates CellularCDMAmodePart22 SpecificAbsorptionRateSARforWirelessPhonesBody-WornOperation PCSCDMAmodePart24 FCCRadiofrequencyEmission FCCNotice Phone Guide Proprietary Notice Owner’s Record257 Manufacturer’sWarranty Manufacturer’s WarrantyWarranty Manufacturer’sLimitedWarranty Manufacturer’sWarrantyWarranty 259 This warranty is valid only in the United States Warranty 261 Index Index Index Index Index