Firmware Updates
The first time you attempt to connect your USB modem to your computer, Sprint Mobile Broadband will check to ensure you have the latest firmware installed. If Sprint Mobile Broadband detects that your USB modem needs to be updated a “Firmware Update”
To update firmware
1.If you are using a laptop, the AC power adapter must be plugged into your computer before proceeding.
2.Click OK to launch the firmware update utility and update the firmware in your USB modem. The software installation begins. This process takes approximately five minutes. You may stop the installation at any time by clicking Cancel.
Caution:
Do not disconnect the device from your computer until the installation process is complete. Failure to complete the process may result in serious errors.
3.Once the firmware has been successfully downloaded, a confirmation screen appears. Click Finish to return to the Sprint Mobile Broadband main user interface.
4.When the firmware update is completed, it will reset the USB modem. Please wait a few minutes to initialize the USB modem from the Sprint network.
Note:
During this time, the Sprint Mobile Broadband message area displays “Updating Hardware” and the Go button is disabled.
5.On completion of this process a PRL Update dialog box may be displayed. Click OK to update the PRL (preferred roaming list) in your device.
6.Next, Sprint Mobile Broadband will check to see if your device has been activated. If the USB modem has not been
