14

TROUBLESHOOTING

 

 

 

PROBLEM

 

 

CAUSE

CORRECTIVE ACTION

 

 

 

Water does not drain from clothes washer.

Obstruction in sump area of outer tub.

Remove obstruction.

 

 

 

 

 

 

 

 

Obstruction in sump hose.

Remove obstruction.

 

 

 

 

 

 

 

 

Obstruction in pump.

Remove pump and clear obstruction.

 

 

 

 

 

 

 

 

Obstruction in drain hose or stand pipe.

Remove obstruction.

 

 

 

 

 

 

 

 

Pump has failed.

Replace pump.

 

 

 

 

 

 

 

 

Stand pipe higher than seven feet.

Shorten stand pipe.

 

 

 

 

 

 

 

 

Poor connection on timer plug.

Reseat connector.

 

 

 

 

 

Washer does not spin

 

 

Motor control circuit has failed.

Check circuit breaker on back of machine.

 

 

 

 

If showing white is has popped out and will

 

 

 

 

push gently- do not force.

 

 

 

 

 

 

 

 

Pressure switch has failed.

Replace pressure switch.

 

 

 

 

 

 

 

 

Drive belt has broken or come off the pulley.

Replace belt or reinstall drive belt.

 

 

 

 

 

 

 

 

Motor has failed.

Replace motor.

 

 

 

 

 

 

 

 

Out of balance switch has tripped.

Wash a larger load.

 

 

 

 

 

 

 

 

Program selector switch has failed.

Replace program selector switch.

 

 

 

 

 

 

 

 

Pump did not pump out water.

Remove obstruction from pump.

 

 

 

 

Washer walks across floor.

Shipping block under motor not removed.

Remove shipping block.

 

 

 

 

 

 

 

 

Washer not level.

Level washer.

 

 

 

 

 

 

 

 

Weight of washer not evenly distributed on

Adjust leveling legs properly.

 

 

 

all four leveling legs.

 

 

 

 

 

 

 

 

 

Out of balance switch out of adjustment.

Adjust out of balance switch.

 

 

 

 

Washer spins with a full tub of water.

Defective control board.

Replace control board.

 

 

 

 

 

 

 

 

Reverse polarity at receptacle.

Call electrician and correct.

 

 

 

 

 

 

 

 

Defective pressure switch.

Change pressure switch.

 

 

 

 

Water leaks from washer.

Over sudsing of wash load.

Reduce amount of detergent. Do not use

 

 

 

 

Ultra products.

 

 

 

 

 

 

 

 

Rubber skirt not in correct position.

Reseat skirt into outer bezel.

 

 

 

 

 

 

 

 

Defective hose from water valve to soap

Replace hose.

 

 

 

 

 

 

 

 

dispenser.

Replace drain hose and install in correct position.

 

 

 

 

 

 

 

 

Defective drain hose.

Reinstall sump hose hanger

 

 

 

 

Timer does not advance in prewash, wash

Sump hose hanger not on

Check water supply.

or rinse cycles.

 

 

Not enough water.

Check inlet screens at water valve.

 

 

 

 

Replace water valve.

Page 14
Image 14
Staber Industries HXW2405, HXW2304, HXW2404, HXW2504, HXW2505, HXW2305 manual Motor control circuit has failed