![Troubleshooting](/images/new-backgrounds/87180/8718037x1.webp)
Troubleshooting
Problem |
| Cause |
| Remedy |
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Engine fails to start |
| 1. | Spark plug wire disconnected. |
| 1. | Connect wire to spark plug. |
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| 2. | Fuel tank empty or stale fuel. |
| 2. | Fill tank with clean, fresh gasoline. |
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| 3. | Throttle control lever not in correct starting | 3. | Move throttle lever to FAST position. |
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| position. (If equipped) |
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| 4. | Choke not in CHOKE position. (If equipped) | 4. | Move choke to CHOKE position. | . | |
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| 5. | Engine not primed. |
| 5. | Prime engine. |
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| 6. | Blocked fuel line. |
| 6. | Clean fuel line. |
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| 7. | Faulty spark plug. |
| 7. | Clean, adjust gap, or replace. |
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| 8. | Low oil |
| 8. | Fill |
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| Call GXi Parts & Service |
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Engine runs erratic |
| 1. | Spark plug wire loose. |
| 1. | Connect and tighten spark plug wire. |
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| 2. | Unit running on CHOKE. (If equipped) |
| 2. | Move choke lever to OFF position. |
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| 3. | Blocked fuel line or stale fuel. | . | 3. | Clean fuel line; fill tank with clean, fresh gasoline. | |
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| 4. | Water or dirt in fuel system. |
| 4. | Drain fuel tank. Refill with fresh fuel. |
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| 5. | Dirty air cleaner. |
| 5. | Clean or replace air cleaner. |
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| 6. | Carburetor out of adjustment. |
| 6. | Call GXi Parts & Service |
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Too much vibration |
| 1. | Loose parts or damaged carousel . |
| 1. | Call GXi Parts & Service |
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Engine overheats |
| 1. | Engine oil level low. |
| 1. | Fill crankcase with proper oil. |
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| 2. | Dirty air cleaner. |
| 2. | Clean or replace air cleaner. |
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| 3. | Carburetor not adjusted properly. |
| 3. | Call GXi Parts & Service |
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Occasional skip (hesitates) |
| 1. | Spark plug gap too close. |
| 1. | Adjust gap to.030”. |
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| Call GXi Parts & Service |
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Unit does not discharge |
| 1. | Discharge chute clogged. | . | 1. | Stop engine immediately and disconnect spark | |
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| plug wire. Clean flail screen and inside of | |
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| 2. | Foreign object lodged in carousel. | . |
| discharge opening. |
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| 3. | Low engine RPM. |
| 2. | Stop engine and disconnect spark plug wire. | |
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| Remove lodged object. |
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| 3. | Always run engine at full throttle. |
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| Call GXi Parts & Service |
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Rate of discharge slows |
| 1. | Low engine RPM. |
| 1. | Always run engine at full throttle |
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| 2. | Chipper blades are dull. |
| 2. | Replace chipper blades or see your authorized | |
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| service dealer. |
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| Call GXi Parts & Service |
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NOTE: For repairs beyond the minor adjustments listed above, contact GXi Parts and Service |
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the phone or getting setup with your nearest authorized service dealer. |
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| STANLEY is a registered trademark of The Stanley Works or its affiliates and are used under license by GXi Outdoor Power LLC. |
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| No part of this publication can be printed or copied without written permission. |
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