Kodak 2100 manual Troubleshooting

Troubleshooting

Problem	Possible Solutions
Too much paper curl	• If your are printing pictures or documents with large areas of image content, try
after printing
		increasing the top and bottom margins when printing in portrait mode or the left
		and right margins when printing in landscape mode. Start with a one-inch margin on
		top and bottom and a quarter-inch margin on the sides. The larger the margin, the
		less potential there is for curl.
	• Print on a higher weight paper, such as 24 lb (90 gsm) paper or print on KODAK
		Ultimate Paper.
	• Apply a border, rather than printing in borderless mode.
	• If the paper is not stacking properly in the output tray, remove the pages as they
		exit.
Print quality	• For best results, use KODAK Paper or a paper with the COLORLOK Technology logo
		on the package.
	• Make sure the paper is loaded correctly. See Loading plain paper, page 26 and
		Loading photo paper, page 27.
	•	Clean the printhead:
		–	Press Home.
		–	Press	to select Maintenance, then press OK.
		–	Press	to select Clean Printhead, then press OK.
	•	Calibrate the printer:
		–	Press Home.
		–	Press	to select Maintenance, then press OK.
		–	Press	to select Calibrate Printer, then press OK.
	For more information, go to www.kodak.com/go/aiosupport, then type the problem in
	the search field.
Paper jam	• Open the access door and gently pull paper out from the front, reaching through the
		opening above the paper output tray.
	• If you cannot access the paper from the front, gently pull the jammed paper up from
		the paper input tray.
	• Make sure the paper in the input tray is free of tears or creases.
	• Make sure you do not overload the paper input tray.
	For more information, go to www.kodak.com/go/esp2150support or
	www.kodak.com/go/esp2170support, then type Paper jam in the search field.

90 www.kodak.com/go/aiosupport